• ScentBox

Overview

ScentBox has a rating of 4.7 stars from 8 reviews, indicating that most customers are generally satisfied with their purchases. ScentBox ranks 65th among Perfume sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    3
  • Quality
    4
Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0
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How would you rate ScentBox?

Reviews (8)

Rating

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Other

Thumbnail of user biankas3
81 reviews
62 helpful votes
November 29th, 2021

I'm a perfume snob and collector. So when I came across this company I had to try them. They are amazing! You choose a membership you'd like and then you pick which perfumes you'd like to try. You receive a 1 month supply of the one(s) you choose for that particular month.
So if you've ever had a perfumes(s) that you've wanted to try but haven't for whatever reason, this is a must for you!
They have every perfume you can possibly imagine, the variety is crazy.

Tip for consumers:
You'll love them so don't hesitate.

Products used:
Upgraded membership program

Service
Value
Shipping
Returns
Quality
Thumbnail of user stephene860
1 review
0 helpful votes
July 11th, 2023

The ordering is easy they offer free gifts to your friends and the scents are amazing the packaging I dine right and my orders come as pro.ised

Thumbnail of user johnathanh55
1 review
0 helpful votes
December 4th, 2021

It took too long to receive my orders (almost a month) and had to email the customer service team multiple times for a resolution. Also when the reorders shipped I didn't receive tracking information as I was informed I would.

Service
Value
Shipping
Quality
Thumbnail of user pinkjade911
1 review
0 helpful votes
July 9th, 2023

Scentbox is the best Subscription. I ever did They have never Fail me There analyzers is good quality and you get Designer perfumes and new color analyzers every month and the perfume always smells good. I love the fact that you can buy full size bottles on secntbox website And get points towards full size bottles. I Like the fact that They have other self care products You can get Every month And not just Perfume. I just bought a full size bottle for the first time called burberry brit. And I got $25 and $16. Off the full size bottle from the original piece 110 the packaging, and the bottle Is very good quality. I definitely highly recommend this subscription.

Products used:
Burberry brit

Service
Value
Shipping
Returns
Quality
Thumbnail of user barbarag276
8 reviews
7 helpful votes
October 2nd, 2018

Granted, I've only received my first month's subscription scent, but it appears to be a great site. The communication of when you will be charged and when your perfume will be shipped is clearly stated. Mine arrived within 4-5 days of the shipping date. It's a great way to test perfumes you're unfamiliar with to find ones you do like. What's even better is, that if you don't like the choice you made for that month, you can exchange it for another (only once a month)! At $2o per month, you have access to all of their perfumes, including the premium ones. I highly recommend this site.

Thumbnail of user robh343
2 reviews
2 helpful votes
June 9th, 2019

I like scentbox. They got my first shipment out on time and it all was really great. Before I tried them I tried scemtbird and was super disappointed and basically angry. Scentbox does a great job compared to scentbird. My second shipment was late but I think there might have been some kind of error. I emailed them after a couple of days of noticing that my package hadn't left the warehouse. The next day it was on the way. They didn't give me any excuses or lame reasons why it was late like scentbird does. Scentbox is definitely worth the money. The amount of fragrance that comes will last me a little more than a month. I love being able to try out a new fragrance every month. I'm definitely happy with this site and plan on being a subscriber for a long time.

Tip for consumers:
Get a referral code from someone who uses scentbox. You both will get a free fragrance.
Here is mine. http://www.scentbox.com/ref/88847/a

Products used:
I get 2 fragrances a month. I haven't gotten anything that I don't like yet. Even if I did they allow you to trade it in for something else.

Service
Value
Shipping
Returns
Quality
Thumbnail of user crystald319
1 review
0 helpful votes
July 18th, 2021

I love scentbox because you can review what's in the fragrance and what others think of it before tring it myself. Also love building my calendar and tring new ones every month and scentbox is great for having a free exchange policy if your unhappy with your scent pick! I highly recommend scentbox to anyone looks to try different perfumes

Products used:
Fragrance

Thumbnail of user nunziatinas
2 reviews
4 helpful votes
May 15th, 2019

My only complaint is that by first scents were late. But i was able to get a hold of scentbox, and they handled the situation like a boss. They reshipped my scents that i recieved two days later. And have not been late sense then! Thwy have way more options to choose from. And they have amazing customer service. Im all about quality customer service, i dont care if you have the best product in the world, if you treat me like $#*!, then i dont want your $#*!, (scentbird) (yes im salty about scentbird) i highly suggest scentbox!

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