Segpay

The customer help service fixed my problem in less time that requested to write these lines, without asking for unnecessary details. Definitely professional and appreciated for it's real worth. 👍

Contacted segpay by E mail reply was quick told me who was dealing with the question.
Very good customer care.

I recently purchased a monthly subscription to Holed. Then I accidentally upgraded to the network site access. I requested that the upgrade be reversed and wanted to keep my membership to Holed. Instead you cancelled both and only refunded me for the upgrade. I followed up multiple times with this information. But the issue hasn't been fixed. Please reinstate my Holed membership or refund me. Dealing with you guys has been a nightmare.

I cannot look into my old canceled account for 2 reasons: 1) I think as of January 1st I'm no longer allowed into it since I canceled. 2) even if I could I have no idea what my username and password was in order to see how much money was in my account from customers. I know I had somewhere between. $24-$30 in there that I couldn't take out because it was below your minimum but now that I e canceled I've been trying to find out where that money is but no one seems to know.

Horrible. Way to many extra steps to cancel an active subscription and was charged for one I didn't create. No idea if it's being fixed. This whole charge network is a scam. Please remove everything my accounts.

I was helped immediately and responded to stating I would be getting a refund. All happened in the same day. Made me very happy. Thanks! :)

You should be able to change my subscription within 6 hours of not realizing I. Hit the wrong button. Nympho is swallowed basically so I just wasted my money. You shouldn't represent these companies that don't have proper procedure.

Nous avons échangés plusieurs courriers à ce sujet et j'ai été très étonnée d'apprendre que lorsque une personne veut passer par vous, vous vous contentez d'un mail et d'un nom ce qui est la porte ouverte à toutes les fraudes.
Mais vous avez réagi aussitôt suite à ma réclamation et je vous en remercie.
Ce qui me déplaît c'est que la personne a réglé sur un site (j'ai voulu savoir ce que c'était mais n'ai pas ouvert ce site évidemment) que je ne fréquente pas et qui est malsain.
Cordialement

I am getting charged monthly for service I don't have and feel it's strange you want credit card info to stop transactions. This is Fraud

The deduction made was not clear to me because of a very obscure description that did not ring any bells. Provided with code and invoice number it was switly cleared up. Posting a review through the other link I got proved impossible, cannot use my postal code and phone number, probably because some idiot doesn't understand the global economy and international codes and phone number.

My rep, Reyn, was knowledgeable, responsive, and helpful. I received a perfect solution within only a few days. Thanks much! Great work.

Ho chiesto di verificare che non avevo sottoscritto due abbonamenti: per il primo sono stato subito rimborsato; per il secondo, richiesto dopo diversi mesi, ho ricevuto un altro abbonamento.
Purtroppo, le persone che hanno sottoscritto l'abbonamento con i dati della mia carta, e che hanno accesso alla mia casella di posta, hanno manomesso la email di risposta con i dati del nuovo abbonamento:
E così non ho potuto utilizzarlo

Das Segpay die Frechheit besitzt mich um eine Bewertung zu bitten, schlägt dem Fass den Boden aus. Trotz mehrmaliger E Mails hält es dieses Unternehmen meine Bitten um Aufklärung anscheinend für Absolut unnötig. In meinem ganzen Leben habe ich nie bei irgendeinem anderen Unternehmen so einen miesen Kundenservice erlebt wie bei Segpay.

Not very good to be fair
I contacted you to cancel my subscription and you send me a email back looking forward in your regular payments
All I want is to cancel
It said when I signed up you can cancel at anytime but you have taken another payment out after I asked you to cancel what are type going to go about it will I get a refund with the cancellation

Very fast response to my request to cancel a recurring membership, the customer service representative kept me updated and delivered a complete solution in a far shorter timeframe than I was expecting, so Segpay... you have exceeded my expectations with excellent service.

Fast customer service
But the website has some issues like when i try to cancel my subscription it doesn't send any email to me and there are many fake people
Thanks

Festgestellte Rückzahlungsverpflichtungen musssten erst eigens eingefordert werden, dabei ist immernoch mit einer Flut überflüssiger e-mails zu kämpfen. Und die zweite Bewertung, oder schon die dritte?

Emailed customer service and gave them my account number info to cancel a membership. They responded the next day. Quick and efficient.

I'm dissapointed in the service because when I pay to view specific genders or countries the site can't provide me with specifically what I want it has to revert to another option like their isn't enough of what I'm choosing in the first place. Like when I pay so I can view women I expect women no men but I end up getting men in the womens filter. And the wait times and the constant skipping its disatisfying to spend so much time on here regretting spending money on it

It was great that I had got in my life thank you so much for your service and your day

I'm still waiting for the money refund. You should contact my bank to speed up the process because it is taking so much time.

I receive reports of payments made to my email, and I have never paid these amounts. It creates stress for me.

Excellent. You responded quickly to my request to cancel subscription and communicated once the cancellation occurred.