• Signs.com

Signs.com

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Overview

Signs.com has a rating of 4.4 stars from 347 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Signs.com most frequently mention customer service, high quality, and design team. Signs.com ranks 6th among Signs sites.

  • Service
    67
  • Value
    66
  • Shipping
    67
  • Quality
    65

This company does not typically respond to reviews

Positive reviews (last 12 months): 90.9%
Positive
20
Neutral
0
Negative
2
111
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How would you rate Signs.com?
Top Positive Review

“TERRIFIC SERVICE!”

Beth M.
8/1/24

I am a SIgns.com convert! I recently needed to turn around banners very quickly for an event and Signs.com came through for me--- the quality of my banner is excellent and the print job is vibrant and beautiful. I will never go back to my old vendor! Highly recommend!

Top Critical Review

“Would give 0 starts if I could”

Nicole W.
9/25/24

The absolute worst experience with any printing company I've ever dealt with. 20 days and I still have nothing to order because their manager changed my accepted proofs to something completely unrecognizable from my brand. Many days later and no closer to placing an order than the first day and I decided to take the loss and cancel the whole thing. Over 2 dozen emails, 20 minutes on a chat, followed by an unproductive phone call and still no resolution. They can keep my $20 for the design, I have no doubt whatsoever that my products would have arrived with the either the incorrect artwork or the wrong item.

Reviews (347)

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customer service (46)
Thumbnail of user nicolew2134
1 review
0 helpful votes
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September 25th, 2024

The absolute worst experience with any printing company I've ever dealt with. 20 days and I still have nothing to order because their manager changed my accepted proofs to something completely unrecognizable from my brand. Many days later and no closer to placing an order than the first day and I decided to take the loss and cancel the whole thing. Over 2 dozen emails, 20 minutes on a chat, followed by an unproductive phone call and still no resolution. They can keep my $20 for the design, I have no doubt whatsoever that my products would have arrived with the either the incorrect artwork or the wrong item.

Products used:
none

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Thumbnail of user joanm1589
1 review
0 helpful votes
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October 14th, 2024

The process to design, purchase and deliver the product is tedious and time consuming. Although the telephone support is pleasant and seems helpful, mistakes are made due to the language barrier present. The quality of the materials used in the signs are lacking for the price that is charged. "Heavy Duty" is flimsy and shipping costs are MORE than the actual product ordered.

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Thumbnail of user bethm1069
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

I am a SIgns.com convert! I recently needed to turn around banners very quickly for an event and Signs.com came through for me--- the quality of my banner is excellent and the print job is vibrant and beautiful. I will never go back to my old vendor! Highly recommend!

Thumbnail of user davidw10307
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

The Signs.com banner is very high quality at a lower price than competitors and delivers very quickly. Highly recommended.

Thumbnail of user alexisv378
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

The turnaround time was quick, very easy to use ordering process, and the sign was great quality for the cost.

Thumbnail of user carls444
6 reviews
9 helpful votes
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August 1st, 2024
Verified purchase

Great quality, price, service, fast turnaround, good design templates- I couldn't be more satisfied.

Thumbnail of user edgardod26
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Signs.com did a great job on my metal plates. They did it fast as well. Their website is user friendly.

Thumbnail of user ellenb1096
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

The whole order surpassed my expectations and price was reasonable.

Thumbnail of user janetm2598
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Ordered custom logo signs for new basketball cages…received the product quickly and the workmanship is great!

Thumbnail of user kathyg1607
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Loved the banner! It was just as we designed it. Looks very sturdy and we will order from this company again.

Thumbnail of user shelleym484
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Sign looks great and delivery was amazingly quick. Also price was right! Great deal all around I love my sign

Thumbnail of user mustafab35
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Service and product is the best. They helped me fix my order and the quality is outstanding

Thumbnail of user melanieb927
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I was put in charge of designing our chapters banner and stumbled upon this website and I am so glad I did. It was an easy process, designs and back grounds are numerous, and the site was so easy to navigate. Not to mention the price was very reasonable to boot. I would and will recommend Signs to anyone needing business needs from now on. Thank you for making my job so much easier and faster. The entire group of Red Hot Rubies of Franklin NC loved it as much as I do and it will be used at our gatherings, social events, and parades.
You all are fantastic!

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Thumbnail of user nongaej
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Easy, fast, friendly and professional
Have always been happy with their products and customer service

Thumbnail of user sueb1185
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

I needed a sign to hang next to a very muddy area that cars were getting stuck in not realizing how deep the mud was when they drove into the area to park. I went to signs.com and designed a sign in no time. The process was easy and the sign was delivered in no time.

Thumbnail of user firinnt
1 review
0 helpful votes
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May 4th, 2024
Verified purchase

Completely satisfied. The website was easy to use, the quality of the sign was high, and delivery was fast.

Thumbnail of user nulln11786
4 reviews
0 helpful votes
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March 23rd, 2024
Verified purchase

I like the self design and ability to upload my own Logo. Once I have designed the item another person on the design team verifies all my info prior to order being placed. Good tracking info provided and easy to reach customer service quickly.

Thumbnail of user ruthw1129
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

Laura B. Used her impeccable design skills to help me bring a huge project to a close. Our large order of commercial signs were shipped quickly and look amazing! Thank you!

Thumbnail of user irinad62
1 review
0 helpful votes
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May 4th, 2024
Verified purchase

Very good quality and fast shipping!
I will be ordering again.

Thumbnail of user roberth7363
1 review
0 helpful votes
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May 4th, 2024
Verified purchase

Good prices with professional and timely service and delivery. Thanks!

Thumbnail of user jeffd1484
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

Everything about the online process was easy. Once we had the design & copy on our side, it was super fast to upload and order!

Thumbnail of user richardd2460
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

Buyer beware, will not stand behind their products. We bought 6 teardrop banners ($1,800+). Assembled 1 and put it out on a Friday afternoon. Monday morning one of the poles broke at the metal joint - clearly defective. Contacted their assistance team and was told there was no warranty on the hardware. Only if it was damaged in shipping. Clearly a defective product with no support. Very disappointed because their actual printing is good and we have used them a lot.

Thumbnail of user jessicam1025
1 review
0 helpful votes
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October 25th, 2019

I've purchased a few vinyl letter signs and a metal sign and they were all exactly as expected. Good quality materials and printing. My only complaint would be when the vinyl letters are sent the paper that they are stuck to is hand-cut and not straight which makes it a lot more difficult to line up your letters level with your surface. If the paper had been cut straight (parallel to the lettering) it would make the adhesion process much more accurate and easy. I've almost ruined some letters this way.

Thumbnail of user micahc34
1 review
0 helpful votes
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May 24th, 2020

Banner looks good. This time it was delivered on time. I am a CARtoonist and draw people's vehicles. Its important to have my banners look good with my art and arrive on time. The banner before this was stuck in India for 2 weeks... not sure how that happens when i'm shipping domestic.
Micah
micahdoodles.com

Thumbnail of user jeffreyc195
1 review
0 helpful votes
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May 6th, 2019

The design team support was excellent. Delivery was on time. I ordered two flags with ground spikes. One ground spoke was defective. I could not fit the pole over the swivel head. One flag had a production flaw where there were two white blotches on the flag. Currently, working with company to have the flag and ground spike replaced.

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Racquel F.
Typically does not respond to reviews

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