• SnapDeal

SnapDeal

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Overview

SnapDeal has a rating of 3.1 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SnapDeal most frequently mention good quality, customer service, and nice app. SnapDeal ranks 13th among Discount Shopping sites.

  • Service
    279
  • Value
    273
  • Shipping
    273
  • Returns
    262
  • Quality
    265
Positive reviews (last 12 months): 87.5%
Positive
21
Neutral
1
Negative
2
91
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How would you rate SnapDeal?
Top Positive Review

“Focusing on the cost increasing”

SANJAY J.
7/6/24

While Snap Deal used to be a fantastic source for affordable goods, things have changed. I've successfully ordered over 9 items from them in the past, but now the prices have become quite expensive.

Top Critical Review

“Fucking unprofessional selling platform”

Mukesh M.
11/16/18

After awaiting for 3 weeks chest of drawers and no feedback from Snapdeal, they just simply offered to refund monies after none delivery. Totally unprofessional company, $#*!ing useless customer care with automated message selection.

Reviews (784)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer care (87) customer service (108) return request (22) quality products (62) product quality (39) customer support (21) delivery service (26)
Thumbnail of user joshi.sanjay61
India
3 reviews
2 helpful votes
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July 6th, 2024

While Snap Deal used to be a fantastic source for affordable goods, things have changed. I've successfully ordered over 9 items from them in the past, but now the prices have become quite expensive.

Service
Value
Shipping
Returns
Quality
Thumbnail of user anuragnegi8445
India
1 review
0 helpful votes
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June 25th, 2024

I recommend to anyone looking for a reliable and convenient online shopping platform in India. Whether you're shopping for electronics, fashion, or everyday essentials, extensive selection and user-friendly interface make it a worthwhile choice for online shopping.

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Value
Shipping
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Thumbnail of user artirwt03
India
1 review
0 helpful votes
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April 27th, 2024

I recently purchased a shoes from snapdeal, and I couldn't be happier with my online shopping experience. Their website was user-friendly, making it easy to find the perfect item. The checkout process was smooth, and I received my order promptly. The shoes arrived in excellent condition, exactly as described on their website. I'm thrilled with the quality and will definitely shop at snapdeal again in the future. Highly recommended!"

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Value
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Thumbnail of user ronitnegi404
India
1 review
0 helpful votes
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May 30th, 2024

HI Team it is best site and service quality is awesome i have referred my friends as well keep it up, i love thier refund and replacement policy

Service
Value
Shipping
Returns
Quality
Thumbnail of user muthyalatarun1010
India
1 review
0 helpful votes
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March 19th, 2024

Snapdeal's flexibility in payment options is a big plus. They offer a wide range of payment methods, including credit/debit cards, digital wallets, and even cash on delivery. This variety ensures that I can choose the payment option that suits me best for each purchase, adding to the overall convenience of shopping on the platform. Their dedication to accommodating diverse payment preferences and their user-friendly interface make Snapdeal a top choice for me.

Tip for consumers:
Nothing, Thank you

Products used:
T- shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user shalinim24
India
1 review
0 helpful votes
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March 19th, 2024
• Updated review

Snapdeal's reliable delivery is a significant reason I choose to shop with them. I can always count on them to deliver my orders as promised, which is essential, especially for time-sensitive items. The tracking information they provide adds to the peace of mind, and I appreciate the transparency in the delivery process. Their commitment to punctuality and transparency truly elevates the overall shopping experience, and I trust them implicitly.

Tip for consumers:
Try once

Products used:
Suit

Service
Value
Shipping
Returns
Quality
Return on product
July 5th, 2022
• Previous review

I have ordered boots from here, but I dint like the boots, I have returned the product it was so smooth to return here

Products used:
Boots

Service
Value
Shipping
Returns
Quality
Thumbnail of user chaudharykajal451
India
1 review
0 helpful votes
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March 19th, 2024

Snapdeal's hassle-free returns process is a significant relief. On the rare occasion when I've needed to return a product, the process has been smooth and efficient. Their transparent return policies and quick resolution of issues demonstrate their commitment to customer satisfaction. Their commitment to seamless returns, coupled with transparent policies and prompt issue resolution, solidifies Snapdeal as a customer-centric platform that truly prioritizes satisfaction and peace of mind.

Tip for consumers:
Try once

Products used:
Jacket

Service
Value
Shipping
Returns
Quality
Thumbnail of user ak0698369
India
1 review
0 helpful votes
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May 2nd, 2024

Snapdeal provided a good service all i received the product was good. Snapdeal delivered the product before the delivery time.

Products used:
alla i have received

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Value
Shipping
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Quality
Thumbnail of user aksawariya9
India
1 review
0 helpful votes
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February 29th, 2024

Brilliant app ever used no doubt. So far I have ordered 10 products and all are perfectly fine. Their product assortment is fabulous and prices are reasonable. The app UI is super smooth and user friendly. Snapdeal's model of value ecommerce is exactly what we need i.e. Best quality products at cheap prices as brands doesn't matter. Their customer support is really helpful. Complaints, if any, are resolved in 2 to 3 days. Great service I really love it and would love to order again from them 😊

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Value
Shipping
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Thumbnail of user rawatanupama53
India
1 review
0 helpful votes
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April 27th, 2024

I had very good experience with snapdeal as the packaging is very good and also the product quality I'm satisfied with the product quality.

Thumbnail of user sakthivelvs1995
India
1 review
0 helpful votes
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April 26th, 2024

I recently bought a trackpant and I really liked the product quality. I want to recommend Snapdeal to others as well.

Products used:
Track pants

Service
Value
Shipping
Returns
Quality
Thumbnail of user ajithk28
India
1 review
0 helpful votes
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March 5th, 2024

I purchased few kurtis from snapdeal and it was amazing,and i got the product delivery in 2days. I washed them to check their quality and i found that the quality was very good according to their price their colour didn't faded.i am very happy to shop from snapdeal.If anyone wants to buy please go ahead.Thank u snapdeal for these amazing kurtis.I always refer to all the online shoppers to shop from snapdeal

Products used:
Dohti, Oppo mobile , Electrical Item

Service
Value
Shipping
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Thumbnail of user muskanansari0343
India
1 review
0 helpful votes
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April 27th, 2024

I'm the regular customer of the Snapdeal and I love to buy product from the Snapdeal as the quality of the product is very good.

Tip for consumers:
No

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user teachabibbseogmhy
Armenia
7 reviews
0 helpful votes
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April 16th, 2024

I made 4 orders, everything fit perfectly (thanks to the consultants in the selection of sizes) Goods of good quality!

Thumbnail of user rehanak13
India
1 review
0 helpful votes
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April 24th, 2024

Sabse sasta and sabse acha. One word for them. The ordered kurti was of very fine quality and perfectly stiched

Thumbnail of user mukeshm5
India
1 review
2 helpful votes
  • Send Message
November 16th, 2018

After awaiting for 3 weeks chest of drawers and no feedback from Snapdeal, they just simply offered to refund monies after none delivery. Totally unprofessional company, $#*!ing useless customer care with automated message selection.

Thumbnail of user unknowni1
India
1 review
1 helpful vote
  • Send Message
March 6th, 2021

Is this even supposed to be a serum it feels more like powder water do you think customers are a joke or fools no we're not u guys r the biggest joke ever seriously I wish u could go bankrupt if u can't sell authentic products then don't dont fool people

Tip for consumers:
Jst go buy a product from Amazon or nykaa

Products used:
Costmetics

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Value
Shipping
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Quality
Thumbnail of user kavals
Deepak J. – SnapDeal Rep

Dear customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Thumbnail of user ravib56
India
1 review
0 helpful votes
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January 25th, 2022

Like the imported Nike shoe bought with them
2500 bucks worth
Bought in cod- got in 4 days
Quality is very good and thanks for keeping trust.
Writing this to review for people because I love their service.

Tip for consumers:
must visti if buying a shoes
There is a whatsapp button
You can chat them live

Products used:
Nike Air jordan1 shoes

Service
Value
Shipping
Quality
Thumbnail of user vipink22
India
1 review
1 helpful vote
  • Send Message
February 12th, 2021

Yes, Snapdeal sells genuine products. I recently ordered Red tape shoes for myself and they were original just like we get in Red tape outlet. I really loved the whole shopping experience with Snapdeal as it just took me few clicks to order it from their App, and I was asked to relax:-) and bingo, they delivered the product within 5 days without any hassle. Now, I have almost stopped wasting my time by going out and shop, I just check their app even for my other household needs. Amazing experience!

Tip for consumers:
Their App and customer service are very easy to use.

Products used:
I bought red tape shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user shreyas40
India
1 review
0 helpful votes
  • Send Message
March 9th, 2020

I bought a Nandika Eine cream from snapdeal. The container was half filled (600 gms approx against 900 gms) and seal was in broken state. Not going to buy again from snapdeal. Seller is a fraud should be kicked out of snap deal.

Thumbnail of user sunny.wantsome
India
1 review
0 helpful votes
  • Send Message
November 27th, 2023

I had cancelled orders before shipping but still they were sent that to with missing items and wrong size. The return request was accepted quickly but the return has been an headache. Have to explain again and again to customer care the same story even after sending them all images in email. The pickup have been done finally but the status still shows pickup pending. I feel I lost my money on Snapdeal. Emailing them is of no use. Talking to customer care also no use as they have only selected replies as trained. And I don't use WhatsApp so can't say about that. Meesho is 1000 times better in deals and returns refund same day pickup same day refund right after pickup. My mistake I tried SnapDeal

Tip for consumers:
Returning will be time consuming and headache

Products used:
Nutriglow Sunscreen combo, Nutriglow Apple toner and gel, Nutriglow English rose French clay mask pack of 2

Service
Value
Shipping
Returns
Quality
Thumbnail of user kavals
Deepak J. – SnapDeal Rep

Hi Sunny! We extremely regret the inconvenience caused. We've got your order details and we will connect with you on priority to discuss this further.

Thanks,
Team Snapdeal

Thumbnail of user shubhrak1
India
1 review
4 helpful votes
  • Send Message
June 10th, 2020

Yesterday, I received my order. I ordered 2 head phones but I just received one. When I get in touch with customer care, they said both has been delivered. I opened packet and found only one. My question is, is there a way I can prove it? How can Snap deal prove himself correct in this regards.

I will suggest never buy anything from snap deal. Its a big headache and they will never listen you.

Thumbnail of user meghag15
India
1 review
0 helpful votes
  • Send Message
February 23rd, 2021

No, they don't sell Fake. If product quality worries you, check other customer reviews before buying. I have got some really crack deals from them. The best thing, I shop on App, I get minimum 3 discount coupons to choose from and that translates into steal deals everytime.

Products used:
Shoes, Belt

Service
Value
Shipping
Returns
Quality
Thumbnail of user fizak
India
5 reviews
122 helpful votes
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December 18th, 2015

I brought “Samsung galaxy Tab E” Snapdeal.com. It is one of the best online website. This site available lot’s of different brand and giving more option for purchasing. I was very happy to get my product delivered on time...

Thumbnail of user amity16
India
1 review
0 helpful votes
  • Send Message
June 19th, 2021

Snapdeal is my all time favourite online marketplace place as I get the best and affordable deals. The product quality is outstanding. The delivery service is super fast. I never had to raise a ticket regarding delay of any order. They are simply fantastic and does their job wonderfully. Thanks to Snapdeal for delivering so many happiness.

Service
Value

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Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold

Company Representative

Thumbnail of user kavals
Deepak J.

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3.1
784 reviews
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