Stately

I am so pleased with this program. The quality of the clothing is impressive as is the styling they choose.
I have slowly been upgrading my look without having to think.
Just dial in your stylist to what you like or don't like and Boom! It's in the mail each week. As an athletic/weightlifter it's hard to get good fit sometimes. But the exchange process is quick and easy! Highly recommend this program!

I was a little hesitant to try this type of service. Thinking I probably would not like the items that I receive. However, I am so glad I did. The outfit or ensemble was right on the money. The pants look great and fit well. Both shirts were stylish and functional. Two different looks for two different occasions. The belt, shoes and sock really complimented each outfit. The best part is my wife loved the out fit.
Thank you so much Bobbie and the Statlely team!

Matthew

I ordered one box of clothes and then like 3 months later my credit card got charged for almost $200. Immediately I tried to cancel it and they said it was too late, I was stuck with it and can't return it. Only later I got an email saying I was getting another box, that I didn't want...after they already charged me. Horrible strategy to keep customers... Stay away!

Stay away. They falsely advertise on their social platforms. They don't follow directions on looks you want and then won't refund, plus make it harder to exchange. Buyer beware!

My wife has used curated boxes in the past, so I was a little leery of committing to an all or nothing type of box. I've recently changed jobs, and the new position requires a little bit of an upgraded wardrobe for my normal business casual. I decided to try Stately because I perused a few of the influencer videos and saw sample boxes on instagram, and I feel like that they have a style that I try to imitate. My first box was fantastic! There was one piece that didn't quite fit, so I sent it back for an exchange. Otherwise I really enjoyed my first box, and I'm looking forward to the second.

Once they charge, you are paying no matter what. They charge your account, then send a text saying they are starting the box. No recourse, no refund, no chance to say no. This is a business model built to take your money, and the terms and conditions lock you in.
If you do decide to use the service, SET A NOTICIFACTION for yourself because they certainly won't.
Lots of potential here, but sadly the are not customer-focused. All that matters is that monthly charge and then you are locked in.

I've only tried one other company for subscription clothes, and Stately is by far the better choice. I had one box where a couple of items didn't fit, but since then everything fits and I love everything they send. They are extremely responsive to every communication and work around your vacations and other needs every time.

I picked the Presidential Plan which is $499. (Read the fine print. No refunds!) Setting up my style profile I asked for no slim fits or V-Necks. First box received had two slim fit shirts and a v-neck. Requested returns on all items. Then the second box came and still had a pair of slim fit jeans that showed up. Requested a return on the second box items and now I get to pay return shipping because it's the second box. Requested but they don't do that per terms ans conditions! Good news is I get store credit for brands that don't work for me. Hard lesson to learn but please read all the terms and conditions

I chose to skip my order for the month of February and they charged me anyways. Refused to provide me a refund even though i contacted them approximately 8 hrs after the charge hit my account.
These people are the worst!
Do not buy from!

Poor quality, Cheap outfits, discontinued items, Inventory from ebay.
Item price is inflated to show value. You don't get a preview of the items picked by stylists, you are shocked when it hits your home. No amount of photos or preferences shared with stylists help, as they pick the cheapest of the lot. I had the regal plan, was shipped a free 20$ watch a 28$ sneaker (marked as 75$) which is crappy, clothes that shrink on the first wash. 1st return was free, 2nd one isn't. This works if you just don't care about how you dress and just want someone to find cheap quality stuff.

I was a member of another clothing club for years. Then the pandemic hit, and something changed with that company. The customer service went away, the cloths were not unique, and the overall value went out the window. I started looking for a new home and found Stately Men. After just now receiving my fourth box I have to say I am very pleased. The stylist nails my style in each of these boxes. If they don't, exchanges are super easy. Customer service is fantastic, and they are constantly checking with me on my subscription boxes as well as when I'm simply looking in their store. They reward loyalty with bonus item and reward points. They have a unique way of making my style a priority and personal. I love Stately Men and hope to be with them for years to come.

I sent clothing back twice due to incorrect items being picked. Difficult process to go through and a time suck.

Was satisfied at first. First few boxes were good. Then they started sending the same stuff with every box. Who needs 3 blue pants? Sent a whole box back and requested my money back...No. Take store credit. I didn't want what you sent why would I want more of it. Horrible policy. Never going back. Never referring anyone. Steer clear of this scam.

I was under the impression I had put my account on hold and checked this morning to see that my bank account had been charged for $200. No problem my order hasn't shipped so should be an easy refund. NO, instead they say they can't issue a refund since they need 24 hours notice to cancel even though nothing has shipped. I thought I put my account on hold 6 months ago. There was no email communication that an order was due or on the way. Just suddenly a charge stating I was being billed. When I did go online to cancel my account it took me about 7 screens just to cancel. Don't recommend as it's extremely shady to just suddenly bill you with no warning and then not offer to rectify the situation. Way better services out there.

The styles and fits offered are very definitely skewed to West Coast/LA palate. I am not sure they even understand the average American.

When a colleague of mine recommended I start dressing better for work, I went looking for a service that would help me and I found Stately. I have received so many compliments on how I look now! It's now one of the first things people mention, "Wow! Paul! You look great!" Then I tell them that I am using Stately. The clothes are all good quality and, again they look amazing! Recently, a fleece shirt was in my package and it's so comfortable and cozy... My girlfriend threatened to steal it right away! I mention this because she loves the clothes too! She always compliments me now on how handsome I look and how she likes to go out with me because I look so nice! Stately has been such a great addition to my life! I look and feel so much more confident! Thank you, Stately!

I was excited to receive my first box. Much to my surprise, the stylist wasn't even close and the clothes were very cheap. I returned and asked for a refund same day as I had no interest in trying it again. CS kept telling me they did not give refunds, only exchanges. WTF… it was the same day. Anyway I complained several times and they finally agreed to give me a refund but charged me a $40 restocking fee. Ain't about the money, just don't do it.

No matter what you guys take no action! I sent emails explaining of my dissatisfaction. I get the same stuff over and over! And nothing changes!

It's june 30th, I was charged on the 18th and no word of any box. Not even an email. Can't give a good review if I don't get goods paid for.

I tried Stately for 3 months, and on the final month I told them I wasn't expecting and did not want another box. They were completely unwilling to let me just return the unwanted box even if I paid shipping. The company overall isn't worth the headache or price. The clothes are not as good as StitchFix and the styles they send are not current. Stitchfix also has a great App and Stately takes way too long to reply to concerns or issues. And the worst part is when you need to exchange something if they let you. You have to wait for the company to send you a shipping label. Stitch fix sends the return shipping bag with label. I went through several exchanges on my last box and ended up just keeping the last items they sent because I was so tired of the back and forth. I do not recommend using this company.

First box showed up after over a week in transit and was very disappointed. Was suppose to be a mix of clothes and all were on the same theme. Red pants really and a sketchers belt? Sizes that didnt fit and a 15% restocking few for returns. Worst is I cannot return the socks or cheap sketchers belt.

The quality and creativity of Stately products is a strong suit. I am trying different styles to get me out of my traditional wardrobe and it has awakened me to continue this experiment.

As a Presidential member I did expect better attention to detail. During my initial interview my sizes and preferences were noted. I'm 6'2" (taller than average). I gave neck and arm sizes along with chest and shoe sizes (13w). Not your traditional runway model. I hand no issue with pants sent to me because they are measured in inches. I continue to have issues with shirts as they are sized in generic terms of L, XL, XXL. Most clothiers know that generic sizes are not consistent. I have returned most shirts because one manufacturer's XL wouldn't fit a traditional medium. What I'm suggesting here is that an extra step to be taken to ensure the numeric measurements of a clothing product instead of an often inconsistent generic letter size. This would reduce costly returns and reduce customer satisfaction.

Very disappointed with Stately's lack of concern in customer service. I received 1st package, and only one pair of pants fit. My initial package was held up because my concierge needed more information on my profile. My credit card was charged before getting this info, first bad sign. I updated my profile with all info they requested, and somehow my personal shopper sent one shirt, small size and another in XL. My profile clearly states XXL.
Another big concern and disappointment was the clothing material sent was cheap, nothing close To the quality Stately promotes on their site.
Unbeknownst to me, I was setup on a auto reorder when I made my first purchase. I noticed another charge from Stately hit my CC, and I immediately started emailing concierge to cancel my order. I sent five+ emails expressing my frustrations and pleading w/ Stately to not ship 2nd order and to credit my CC. I never received a real email, same auto reply every time and was unsuccessful getting this order canceled.
It's obvious Stately is a money grab setup, with zero interest doing the right thing, customer service doesn't exist!
BUYER BEWARE! You will be setup on auto reorder each month, after placing your first order. I'm still trying to figure out how this got past me, has to be something in small print (auto monthly reorder). Stately throws a bunch of cheap clothes in a box and will do nothing to remedy incorrect sizing, and they will definitely not work with you in anyway to cancel 2nd order, when attempting this before 2nd order was shipped.