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Subaru Reviews Summary
The overall reputation of the company is bolstered by strong customer satisfaction regarding product reliability and safety, with many praising the consistent quality and performance of their vehicles across various conditions. However, there are notable concerns regarding customer service, particularly related to unresolved technical issues and inadequate support from dealerships. Customers expressed frustration over delays in service and a lack of ownership from both dealership and manufacturer when addressing problems. This indicates a need for improved communication and responsiveness in customer service to enhance the overall ownership experience.
This summary is generated by AI, based on text from customer reviews
As a new owner of the 2020 Outback and former owner of the Forester SJG, I am impressed by Subaru's consistent quality. The cars have pocket-friendly maintenance and are an absolute value for money! To many more team subbie!
Love this small car. It is nothin special, not so nice looking, not impressive, but super reliable, never lets you down no matter the weather. Living in Montreal it always amazes me how this car starts under any condition, even after several weeks being parked outside. I strongly recommend the unique safety and stability of this car on any surface conditions, it is simply awesome.
This is my first Subaru. Went all out and got the 2020 outback touring XT.It's all about the safety features and Subaru can't be beat.My only regret Is I didn't start buying Subaru's decades ago...
This is my fifth subaru outback and 7th subaru in my life and willing to get more. Very reliable and nice to drive. Only down point for outback is electrical issues and short lived bulps. Impreza is nice but honestly has a veey thin metal outsde and can easily be scratched. My wife has forester it is kind of small and ride is not that much comfortable but has better quality interior than impreza
I love my Impreza and have helped 4 friends to empty out their homes when putting their homes on the market. My daughter had a BRZ thatflipped on black ice a few years without a scratch on her. She immediately replaced it with the same make and model and has it years later. Subaru makes a quality product and I love how safe they are.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members