• Svsports

Svsports

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Overview

Svsports has a rating of 2.6 stars from 148 reviews, indicating that most customers are generally dissatisfied with their purchases. Svsports ranks 160th among Sportswear sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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What reviewers want you to know

Positive highlights

  • There is a large variety of products, the prices are competitive, and their customer service is phenomenal.

Critical highlights

No critical highlights yet

How would you rate Svsports?
Top Positive Review

“Satisfied Customer”

Jude A.
1/27/23

I ordered a pair of the Nike JR. Superbly 9 Club CR7 TF boys turf soccer shoes and the process was very smooth and the staff was helpful to make sure I received an order confirmation and i also received a discount for my next purchase

Top Critical Review

“Fake goods. Beware”

dylan g.
4/16/24

Bought $150 shoes that were supposed to be Nike AF, but when I gave them to my daughter she would not wear them because they are fale. Upon comparison with the real shoes they look very very different. At the location in Pickering they would not take them back because I lost the box. No I am stuck with fake expensive shoes. Do not recommend this store and I am not happy with their product and service.

Reviews (148)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (13)
Thumbnail of user dylang314
1 review
0 helpful votes
April 16th, 2024
Verified purchase

Bought $150 shoes that were supposed to be Nike AF, but when I gave them to my daughter she would not wear them because they are fale. Upon comparison with the real shoes they look very very different. At the location in Pickering they would not take them back because I lost the box. No I am stuck with fake expensive shoes. Do not recommend this store and I am not happy with their product and service.

Tip for consumers:
avoid sv sports

Products used:
no

Service
Value
Returns
Quality
Thumbnail of user anthonyb2705
1 review
0 helpful votes
December 26th, 2023

Recently bought a Christmas gift for my child through SV Sports and the advertisement did not indicate any verbiage of non-returnable item and unfortunately, the item purchased was too big for my child so I wanted to return it, or have it exchanged but they would not honor it as the item is unreturnable. So I'm basically stuck with a shoe that my child cannot wear. Be cautious of buying items from this store or I highly recommend to buy your item elsewhere.

Tip for consumers:
No packing slip included with the shipment and finally got a hold of Customer Service and they would like me to send back the item without any return label from them and to purchase a new item prior to refunding my purchase. No guarantee that I will obtain a refund when they receive the item.

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user sachins111
1 review
0 helpful votes
June 9th, 2023
Verified purchase

I have ordered 2 products but only 1 got delivered, however the svsports website showing both item has been delivered, The customer service is not responding to the emails.

Tip for consumers:
return/ complaint policy along with customer care is not reachable

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user judea59
1 review
0 helpful votes
January 27th, 2023
Verified purchase

I ordered a pair of the Nike JR. Superbly 9 Club CR7 TF boys turf soccer shoes and the process was very smooth and the staff was helpful to make sure I received an order confirmation and i also received a discount for my next purchase

Thumbnail of user rosalindw73
2 reviews
0 helpful votes
August 6th, 2022

I appreciated the fact that my item was delivered before the informed delivery date.

That makes a big impact with ordering.

Thumbnail of user alperk4
1 review
0 helpful votes
December 7th, 2022

Bought a protective headgear. The strap snap-on clip was broken. Been over a month trying to return. I was told they were reviewing it but never responded to my emails since then.
DO NOT BUY ANYTHING FROM THIS COMPANY.
No customer support. No phone number to call. Extremely frustrating to deal with.

Tip for consumers:
Just dont.

Service
Value
Shipping
Returns
Thumbnail of user myalindam
1 review
0 helpful votes
December 9th, 2021

I had to return item and company does not provide return label. I had to pay for return shipping and they rejected my refund since I had worn item for two days.

Tip for consumers:
Don’t use them. You won’t get your return handled and will have to pay for it. If worn for any amount of time they will not refund you or not exactly how it was sent to you they will not refund you.

Products used:
Nike shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessicaw1955
1 review
1 helpful vote
November 22nd, 2022

I wanted a new black and white Nike and found the Air Max SC, the reviews were good and I decided to buy it. It fits true to size but I would recommend socks that aren't too thick and they are great for walking.

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidx8
David X.
15 reviews
2 helpful votes
May 2nd, 2019
Verified purchase

Customer service on the phone helped me find the shoe size I was looking for and took extra steps to help me fill my order. His help is appreciated.

Thumbnail of user ericg326
ERIC G.
0 reviews
0 helpful votes
August 23rd, 2019
Verified purchase

Great prices. Free shipping.
Unfortunately, UPS delivered my package to USPS to complete the delivery.
USPS delivered it to a house a different house
In our neighborhood. Luckily we walked around and found it.
Not SVSports fault.

Thumbnail of user maryj210
Mary J.
17 reviews
2 helpful votes
March 28th, 2019
Verified purchase

We got our order when promised in five days. The price was the cheapest around. We saved $25. Shipping was free . We have bought Asics before and they were exactly what we wanted.

Thumbnail of user aidynq
Aidyn Q.
1 review
0 helpful votes
September 4th, 2019
Verified purchase

Was a bit confusing had to add my address 2xs before it allowed me to check out and wouldn't let me add 2 more shirts I wanted, so I will have to make 2 orders now lol. Thanks , Ray. C

Thumbnail of user colins117
Colin S.
1 review
0 helpful votes
October 8th, 2019
Verified purchase

Had trouble completing my order due to my address having an error after editting it several times i just used amazon pay

Thumbnail of user jamesa305
James A.
22 reviews
1 helpful vote
October 25th, 2019
Verified purchase

Matt with the customer service team helped out tremendously to get my order facilitated. The specific team/size I wanted was not in stock online but he was able to set up a delivery to my home from a store that had it in stock.

Thumbnail of user mariah157
Maria H.
5 reviews
0 helpful votes
March 24th, 2019
Verified purchase

i couldnt use paypal, but I was able to use amazon pay, which worked and my order was processed quickly.

Thumbnail of user robertr371
Robert R.
12 reviews
0 helpful votes
August 20th, 2019
Verified purchase

New customer. Looks like good selection. Also I'm a Phillies fan and I see they carry Philadelphia sports team apparel, etc.

Thumbnail of user rethai
retha I.
1 review
0 helpful votes
December 1st, 2019
Verified purchase

the shoe has a narrow heel perfect for my foot and a wide toe box awesome.

Oh! did I mention I love the style, and could get my size at svs sports.. great job guys.

Thumbnail of user ronp89
Ron P.
1 review
0 helpful votes
August 4th, 2019
Verified purchase

Extremely easy to find and place my order. SVSports was the only place I found a shoe that carried my size. Didn't realize how many people wore a size 7 1/2 in a mans shoe. I'll be back in the future.

Thumbnail of user jeffe42
Jeff E.
5 reviews
0 helpful votes
March 23rd, 2019
Verified purchase

Quick shipping and delivery times. Items were exactly as expected. Would definitely shop with them again.

Thumbnail of user williamr204
William R.
15 reviews
1 helpful vote
December 7th, 2019
Verified purchase

Amazon checkout didn't work and had some sort of diagnostic info. Went back to cart, then my address information was populated. So then I checked out with my credit card.

Thumbnail of user kennethb150
Kenneth B.
3 reviews
0 helpful votes
December 10th, 2019
Verified purchase

Check out is awkward. My mom is a senior, and couldn't figure out how to check out. I'm glad I was on the phone with her to help her buy the skates for her to give my son.

Thumbnail of user michaelm935
Michael M.
16 reviews
1 helpful vote
December 10th, 2019
Verified purchase

Wonderful experience. I couldn't find a very specific jersey anywhere online/in store for a gift, found it on SV, called SV (which is a great feature) to confirm and ordered immediately.

Thumbnail of user donovonp1
donovon P.
1 review
0 helpful votes
December 11th, 2019
Verified purchase

Matt was great helping me find a jersey for my son for Christmas that was sold out elsewhere - these guys go above & beyond for great customer service!

Thumbnail of user lindaf224
LINDA F.
0 reviews
0 helpful votes
November 26th, 2019
Verified purchase

Had to exchange some gloves and it was a great experience! Thank you! It's not always so pleasant to return or exchange things in other sites!!!!

Thumbnail of user daniele71
Daniel E.
4 reviews
0 helpful votes
November 21st, 2019
Verified purchase

Love the look and feel of the Brooks Launch 6 USA. SV Sports is the only place I have been able to find these in my size.

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