TexasElectricityRatings.com has a rating of 4.9 stars from 14,603 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TexasElectricityRatings.com most frequently mention customer service, account number, and shopping experience. TexasElectricityRatings.com ranks 2nd among Price Comparison sites.
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TexasElectricityRatings has an easy-to-use and comprehensive site for deciding upon switching retail electricity providers ("REP") in Texas. While beings neutral entity andnot endorsing any given REO over another, they provide detailed performance reports and customer reviews of the various available REPs, as well as the offered rates and legal documentation to aid your choice.
They seem to be broker website which collect SSN and personal information. They have some very sketchy phone customer service. The on call support people did not speak good English, some cheap offshore call center, they did not have any information on my online order, they did not even understand my questions, they only kept trying to sell more stuff. Basically a dead end if you try calling. I am only worried if there are some hidden fees they are going to charge or worse sell my personal information and cause identity theft.
TexasElectricityRatings has an easy-to-use and comprehensive site for deciding upon switching retail electricity providers ("REP") in Texas. While beings neutral entity andnot endorsing any given REO over another, they provide detailed performance reports and customer reviews of the various available REPs, as well as the offered rates and legal documentation to aid your choice.
No clear indication of protection of my personal data, or notice if it will not be used for other purposes.
Very efficient, very easy and great rates. Explained all comparisons to find the best rates for my needs are for my area.
Nice, but had to combine info with another website to get company ratings.
They seem to be broker website which collect SSN and personal information. They have some very sketchy phone customer service. The on call support people did not speak good English, some cheap offshore call center, they did not have any information on my online order, they did not even understand my questions, they only kept trying to sell more stuff. Basically a dead end if you try calling. I am only worried if there are some hidden fees they are going to charge or worse sell my personal information and cause identity theft.
We ordered our service online and got what we needed the next day. The process was very convenient!
Electric service is too confusing. Too may parts. You say 6. Whatever cents per kwh and then it's more if you use less than 1000... and no where is the whole price shown up front. Bait and switch.
The service was quick and easy. I did not have to deal with very much paper work and also it was hassle free. I did everything online and I didn't have to deal with getting my electricity turned on with personnel. The best thing about the electricity is that I didn't have to pay any money to get my sevice on.
Appreciate the ability to compare different electricity suppliers in one place. It was easy to navigate the site and I was able to find the supplier that best meets my energy needs.
I had to call three different phone numbers to get a rate quote from Direct Energy for the Dayton Power and Light service area in Ohio, and then your on-line new customer and telephone customer service rate quotes did not agree! Do you have any explanation for these problems?
The process to order electrical turn on for a new house was fast and efficient.
Need additional assistance and expedite power. I have a waiver for my utility deposit that came directly from the attorney general's office, semicolon for being a victim of domestic violence they have waived my required deposit for all running utilities for me to move to a safe location. I do not see anywhere where I can upload documents on your website to provide this documentation to you.
Your website has nothing to do with my shopping experience. My dissatisfaction is with the system in place. In every other state that I have lived in, there has been a single energy provider, yet my average bill was about 2/3 my average bill so far. Energy deregulation in Texas has apparently not made significant strides towards more affordable energy.
Easy transfer so easy to complete lalalalalalalala
your process was misleading. When I opted to check availability you process took me to sign up.When I tried to go back your plan disappeared. Took me quite awhile to find it again.
Some basic charges and or fees would be nice before submitting a request for service. " Buy our service and we will let you know what it cost later" is not what consumers want.
I submitted my request for their electric plan and chose immediate service but I ended up spending a day and a half without electricity. I'm not sure what went wrong on my part, I did place my order late afternoon past 5 I'm guessing everyone went home and I started my next day without appliances or lights. Spent the entire day without power until next evening. Perhaps I should've acitivated the service at least with 3 days heads up.
extremely user friendly and VERY helpful. it would have taken me hours to gather all of the information that you supplied in seconds. thank you for making my move in so much easier!
Easy to use, intuitive and great price as I was frustrated with my previous provider. Thank you for making it so easy. Yea.
Been using Texas Electricity Ratings for 5 years now and it's the easiest, safest, quickest way to find the best rate. Thank you!!
It's a great deal, I guess on my end wasn't so great. I'd highly recommend reliant to anyone else. Thank you
Good rates and easy to enroll. Would have been perfect if (even partial) green/renewable energy contribution was present.
Reasonable rate of 7.6 with credit of $95.00 it will surely help me. I will recommend this to friends.Is there incentives when we give referrals??????