Thehobhub.com has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
Diamond Select - Legends in 3D Obi-Wan Darth Vader 1/2 Scale Bust -
** WARNING **
FRAUD ALERT: RECEIVED SEVERELY DAMAGED COLLECTIBLE
- SELLER FAILS TO FOLLOW THEIR OWN SELF-SERVING REFUND & RETURN POLICY
Seller HAS NOT contacted or answered absolutely any inquiries to damaged collectible received via USPS. Better Business Bureau in Central & South Alabama Reference = Complaint ID *******. Awaiting Response For Full Uncontested Refund For Damaged Collectible.
Repeatedly called + left voicemail messages@ [****]. Both prior to delivery + shipping (*******) & twice after receipt of ''damaged collectible'' (*******) + (*******). Seller [Tanner Brockett] Refused to Call Back at Home Landline Provided. Below From Seller Website: If you have any questions you can contact us at: Email: [****] Phone: [****]
Several new updates have been attained directly from Manufacturer + Fabricant (see attached images). The additional issue that a ''FRAUD'' had been committed by the seller (The Hobby Hub) since this collectible in addition to ALL the aforementioned damages (see attached). It was proven by the direct contact to the aforementioned fabricant + manufacturer (Diamond Select Toys dba Gentle Giant Ltd.). The invoiced collectible was supposed to be ''BRAND NEW'' and the fact that it was an ''OPEN BOX or OPEN ITEM'' is definitely not the agreement by the purchased price of $199.99 (see attached).
Most likely the damage may have already even been done since it was mishandled by ''several hands'' from the seller (The Hobby Hub). The original price was marked as $225.00 then later after it was either damaged or deemed ''used'' it was marked down $199.99 (see attached image of price reduction) but absolutely never ever mentioned on description of sale (see attached detail from seller website).
Paypal Escalation info:
Seller HAS NOT contacted or answered absolutely any inquiries to fully provide uncontested refund for damaged collectible received via USPS.
Better Business Bureau in Central & South Alabama Reference = Complaint ID *******.
Awaiting Resolution Of Full Uncontested Refund For Damaged Collectible.
Tip for consumers:
** WARNING **
FRAUD ALERT: RECEIVED SEVERELY DAMAGED COLLECTIBLE
- SELLER FAILS TO FOLLOW THEIR OWN SELF-SERVING REFUND & RETURN POLICY
Products used:
Diamond Select - Legends in 3D Obi-Wan Darth Vader 1/2 Scale Bust
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