• Ticket Liquidator

Ticket Liquidator

Overview

Ticket Liquidator has a rating of 3.8 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Liquidator most frequently mention great seats, customer service, and concert tickets. Ticket Liquidator ranks 12th among Tickets sites.

  • Service
    32
  • Value
    32
  • Shipping
    29
  • Quality
    26

Proactively asks for customer feedback

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What reviewers want you to know

Positive highlights

  • It was my first time using Ticket Liquidator and I will definitely use them again.
  • Thank you so much for the exceptional customer service.

Critical highlights

No critical highlights yet

How would you rate Ticket Liquidator?
Top Positive Review

“Grear conditions in tough times”

Christophe G.
12/8/21

It's so convenient to buy tickets on any fest wherever you are. Actually, nowadays it's of course preferable to buy everything from home, because of harsh lockdown and dangerous disease, anyway there are some people who go to offline stores and buy everything they want. I'm for social liability and I understand that it's very dangerous to go somewhere because I easily can be infected or accidentally infect someone. So, I acquire tickets on the fest due to this service, stayed at home. I want to thank this company because it offers great conditions in such tough times.

Top Critical Review

“Horrible experience and zero customer support”

ken k.
7/29/22

I purchased two Adele tickets from this site. It was too be 30 years anniversary present to wife. We have never brought something for ourselves like this. Show canceled and now 6 months later, i cannot get any of my money back - over $5000, which to my family is very painful. I have sent emails and waited on phone for hours. Noone picks up or gets back to me - YOU BASICALLY HAVE STOLEN $5000 FROM ME -HORRIBLE EXPERIENCE

Reviews (689)

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Reviews that mention popular keywords

ticket liquidator (90) customer service (45)
Thumbnail of user christopheg8
7 reviews
0 helpful votes
December 8th, 2021

It's so convenient to buy tickets on any fest wherever you are. Actually, nowadays it's of course preferable to buy everything from home, because of harsh lockdown and dangerous disease, anyway there are some people who go to offline stores and buy everything they want. I'm for social liability and I understand that it's very dangerous to go somewhere because I easily can be infected or accidentally infect someone. So, I acquire tickets on the fest due to this service, stayed at home. I want to thank this company because it offers great conditions in such tough times.

Thumbnail of user arnief31
2 reviews
0 helpful votes
February 27th, 2021

I purchased tickets online using their platform they were better than the original tickets I purchased! Wow!

Service
Value
Shipping
Quality
Thumbnail of user kathleens229
1 review
15 helpful votes
July 25th, 2018
Verified purchase

I purchased tickets in March for the Imagine Dragons concert in Los Angeles in July. Imagine my joy when the tickets arrived and they were better than the original tickets I purchased! Wow... absolutely amazing... 6 sections closer to the stage and row 9... from floor... I had purchased row 27. Ticket Liquidators I will never buy tickets from anyone else in the future. The concert was the best ever...

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

So glad you enjoyed it, Kathleen! Thanks for your review.

Thumbnail of user kenk556
1 review
0 helpful votes
July 29th, 2022
Verified purchase

I purchased two Adele tickets from this site. It was too be 30 years anniversary present to wife. We have never brought something for ourselves like this.
Show canceled and now 6 months later, i cannot get any of my money back - over $5000, which to my family is very painful. I have sent emails and waited on phone for hours.
Noone picks up or gets back to me - YOU BASICALLY HAVE STOLEN $5000 FROM ME
-HORRIBLE EXPERIENCE

Thumbnail of user rachelm105
1 review
0 helpful votes
July 21st, 2016
Verified purchase

We had tickets to ColdPlay at MetLife Stadium on Sunday July 17th at 8PM. At 12:30 pm, I received an email saying that the time was changed to 7 PM. We rushed to get there only to have Coldplay come on at 9:15. Why the change? Why the late notification? Why the rush and inconvenience?

Thumbnail of user danield357
1 review
12 helpful votes
January 21st, 2019

Purchased tickets to Hamilton paid over $1000 and was turned away with entire family at the venue. Called 800 number and they could not help. Only offered to refund after they did an investigation. But our lovely family evening was ruined. Sometimes you don't get these events again.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Hello Daniel,

We are sorry to hear that your experience with our service did not go as planned. We take claims of this nature very seriously and will be working towards a resolution based on the policies of the sale. I did also take a look into what had transpired the night of the event. It does look as we did attempt to resolve to the best our abilities, however, we were unable to do so at that moment. I have taken this new information that you provide (the image from the venue) and have added it to our investigation.

We will be in contact shortly with the update on this matter.

Thumbnail of user tanyar24
1 review
0 helpful votes
July 19th, 2016
Verified purchase

The ticket said 4:00 didn't say what time the main fight was, it literally took to long, when the main event started, everyone was tired,

Thumbnail of user alexiner
1 review
16 helpful votes
July 14th, 2017
Verified purchase

I was going to purchase tickets but had to change my mind. I did not click "submit", but your website must have done it for me. I closed the website and received an email thanking me for my purchase. I've tried to contact you with no results. I could not get a real person. I want the tickets refunded because I never clicked the final button thereby agreeing to anything. I am disputing with my credit card company and will go to small claims court if necessary.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Hi Alexine, I'm very sorry for the confusion. A team member will be reaching out to you directly in regards to your concern. Thank you for taking the time to leave a review.

Thumbnail of user andyh60
1 review
17 helpful votes
August 19th, 2016
Verified purchase

Ordered tickets from this company and could not download or print them. I asked for a refund so I could go somewhere else and they said "No Refunds". They put me in touch with the company that was actually selling the tickets and they were emailed to me immediately. I still had to pay TicketLiquidator for their service charges and download fee. A real waste of my money and I will never deal with these guys again. Learn from my mistake!

Thumbnail of user lisar579
1 review
15 helpful votes
July 11th, 2019
Verified purchase

We had good seats three rows from the front off to the side, & was unable to hear - echo horribly about 3/4 of the people in our section couldn't make out was he was saying- they moved us to the very back in the middle so we could understand what he was saying. ( so much for paying extra for good seats!)

Thumbnail of user suzannek19
1 review
15 helpful votes
December 15th, 2016
Verified purchase

Was expecting a bit more Christmas music (even if hard rock). The loudness obsecured the words when man narrating the Christmas portion of the program. People in front of me had 2 kids (approx 5 and 11)-- they only lasted for 2 songs. Volume was insane. Actually hurt my ears-- unpleasant overall. Extremely disappointed. Saw Mannheim Steamroller last year and the show was somewhat the same-- but didn't break your eardrums.

Thumbnail of user donw50
1 review
0 helpful votes
August 14th, 2016
Verified purchase

I understand the concert was great, we were really looking forward to going, but unfortunately an emergency came up and we were not able to go.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

So sorry you couldn't make your event! Better luck next time.

Thumbnail of user rayb66
1 review
0 helpful votes
June 11th, 2016
Verified purchase

Great seats Great concert but overcharged for tickets and Parking pass!

Thumbnail of user carolp82
1 review
2 helpful votes
September 24th, 2016
Verified purchase

This is my 2nd experience using TicketLiquidator, and I am very impressed with their ease of ordering and quick response.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

We're happy to hear about your great experiences with Ticket Liquidator!

Thumbnail of user susanl137
1 review
0 helpful votes
September 4th, 2016
Verified purchase

Using Ticket Liquidator was so easy and the prices were excellent too. I will always use Ticket Liquidators to purchase all of my event tickets.

Thumbnail of user jenniferh277
1 review
0 helpful votes
June 12th, 2017
Verified purchase

I thought the service fees were high and i had to call to and wait on hold forever to get my email sent with my tickets that I purchased for a same day event a few hours away. Which caused me even more money due to having to go somewhere to print them out.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Sorry if the service fees felt a bit high for you. Those fees help to cover the costs of operating in the secondary ticket market and are standard to the industry. Our fees are competitive with other ticket resellers and allow us to provide great customer service and the technology that makes the transaction smooth and simple. I hope you still enjoyed your show! Thanks for your review!

Thumbnail of user andref11
1 review
0 helpful votes
April 6th, 2017
Verified purchase

It's a perfect experience. Buy, Receive, and exactly I expected! The quality of site and precise information was a decision maker to use ticket liquidator

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Glad your experience with us went over great! Thanks for using Ticket Liquidator!

Thumbnail of user janellel1
1 review
14 helpful votes
October 6th, 2015

We have purchased thousands of dollars over the past few years and our most recent purchase of $1700 for a concert was a scam on this site. We got to the venue and were not allowed into the arena due to the fact that people were already in our seats and our tickets had already been scanned. We called customer service, were on hold for over 45 minutes and were told they'd do nothing at all. 10 minutes later we got a call from a rep stating that there was a representative at the venue, that rep was no where to be found, he didn't exist. We will NEVER buy from them again. We were later told IF we could get proof that we did not enter, though we were on the phone with them through the majority of the concert, we would get back 125%. The venue told us they've never given proof of non entry and do not supply customers with anything proving that. Not only did we miss our event, we were not offered anything for the hassle and were given a difficult time because we were not able to get this letter from the venue. Go elsewhere for tickets!

Thumbnail of user scottc104
1 review
0 helpful votes
July 30th, 2016
Verified purchase

First row is the only way to go section D at the bowl is close so you can see the artists and close to all the concession

Thumbnail of user andrear71
1 review
0 helpful votes
August 27th, 2016
Verified purchase

Within a week of the Wicked musical in Columbus, Ohio, I was able to purchase tickets, seats were 7th row orchestra, for a fantastic price! I will be returning for any other ticket needs!

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Great to hear! Thanks Andrea! :)

Thumbnail of user andrewt107
1 review
0 helpful votes
April 28th, 2017
Verified purchase

Always has good variety. Always come through with what I purchased. Great customer service. Often best prices around. Not fond of fees but that's the game. Everybody's got them. I do a ton business with ticket liquidator and will continue to.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Awesome. Thanks for your review, Andrew!

Thumbnail of user lindar145
1 review
0 helpful votes
August 24th, 2016
Verified purchase

Happy with how easy purchase was, other sites were more expensive.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Thanks for letting us know, Linda!

Thumbnail of user anonymousk1
1 review
0 helpful votes
July 26th, 2016
Verified purchase

Too small to sit, too close to another person's sit, not comfortable, too hot inside, hard breath inside, and water bottle is taste so awfully even $5.00!

Thumbnail of user carmenk9
2 reviews
0 helpful votes
August 26th, 2016
Verified purchase

Disappointed Gregg was cancelled but it was good despite his absence!

Thumbnail of user barryc45
1 review
1 helpful vote
February 21st, 2017
Verified purchase

Didnt get tickets emailed until the day of the show, which was unnerving and inconvenient since we drove seven hours and stayed overnight before the show. Part of the problem was the venue's policies.

Service was cordial, but long phone waits and a lack of specifics once contacted left me less than satisfied.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Sorry to hear you had a less than satisfactory experience with our service. I'm glad in the end that you did manage to get your tickets. We guarantee that you will get your tickets, and I hope that we get the opportunity to provide a better experience for you in the future.

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From the business

At Ticket Liquidator, we believe that you should have access to the experiences you want to be a part of. Since 2003 Ticket Liquidator has been connecting buyers and sellers to give you the opportunity to attend the most sought after—and often sold out—events across the country. Our nationwide network provides access to one of the largest online inventories of sports, theater, and concert tickets. Our business model helps us to keep our prices lower than most companies in the secondary market and our security policies ensure you can buy with confidence. Our goal is to bring you more tickets, better service and lower prices so that you can be there to witness the best the world of entertainment, culture and sports has to offer. Because we know that seeing a legend bring down the house or watching your team win the championship is about more than a ticket. It’s about being there.

Company Representative

Thumbnail of user tlt1
TL T.

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