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Tidal has a rating of 2.0 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. Tidal ranks 142nd among Music Downloads sites.
I have been a member of Tidal for just a couple months now. Interface and app itself is not clean in look and navigation can get buggy at times. Music catalog is extensive. Tidal has music by artists that Spotify and Apple do not have. Easy to find music by lesser known artists. Customer service unfortunately is a joke. Sent email to customer service regarding my subscription. Response time was a week and half. Apple and Spotify respond within one or two business days. Furthermore, I have cancelled my subscription just to be charged $10 for the past couple of months. The matter has been resolved but not in a timely fashion. Apple music or Spotify is a better option. Meh!
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