Tree Hut Design has a rating of 3.9 stars from 67 reviews, indicating that most customers are generally satisfied with their purchases. Tree Hut Design ranks 21st among Watch sites.
No positive highlights yet
I found this watch while searching for something unique for myself. I do custom woodburning and wanted something to accent my interests. This watch is so comfortable and looks great!
I don't even thin a real person answers their warranty emails. Tried for 4 months to get a repair done.
I found this watch while searching for something unique for myself. I do custom woodburning and wanted something to accent my interests. This watch is so comfortable and looks great!
Products used:
Zebrawood watch with ash face.
The watch is beautiful! I got it custom engraved, which was an extra added touch to make this more special. The quality is great and their customer service team exceeded my expectations, when I contacted them for help. I will buy from here again!
Five years ago, I received a Treehut watch as a wedding gift from my wife. I receive compliments every time I wear it. I Fast forward to our five year anniversary, there was no doubt I wanted to gift my wife her own Treehut watch, which she adores as much as I love wearing mine. It's not just a quality piece of jewelry or a meaningful gift, it's a commitment by a company that not only cares about customer satisfaction but also cares about the environment the materials for these products are made, and betterment of the environment. Can't stress enough how impressed we are. Thank you!
Products used:
Watch
I don't even thin a real person answers their warranty emails. Tried for 4 months to get a repair done.
Products used:
Watch
Show it off every chance I get, shipping is fast with hassle free delivery, customer service is wonderful! THANKS.
I receive my order quick, but the watch looked like trash. Very low quality. Instead of wood, it resembles plastic. I am so disappointed. I can't gift my husband this fake looking thing. These people with all the great reviews on the TREEHUT site need to stop. This watch looks and feels like something I bought from the dollar tree or something.
Tip for consumers:
The watch is not made from solid wood, The watch looks and feels like hard plastic..
Products used:
Watch
I must say I was truly impressed the quality of service and the craftsmanship of this time piece absolutely beautiful made in America delivered on time packaged view packaged beautifully and definitely a unique gift for the person who has everything or for the person who is starting a collection absolutely absolutely love them my husband was super pleased I will be for sure purchasing more for him thank you again... Proud
to say Made in the USA
Poor quality product. It arrived damaged, which makes me think it will not hold up to everyday wear as advertised. Shipping is unreliable as my first item was lost in the mail then delivered damaged. The company made me jump through hoops (send 4+ photos as opposed to the two I sent) then agreed to send a replacement, which has yet to arrive. I don't trust this company at all.
Tip for consumers:
Order way in advance as their shipping is unreliable
Products used:
A damaged Olive Zebrawood watch
I can't believe the price and quality of the Rolex GMT-Master II replica I got from GWSRolex.com for just $200! The craftsmanship is outstanding, and it arrived within 13 days. I'm thrilled!
Many beautiful pieces, often sales,
Appreciation for the designers.
Lovely gift boxes, fast shipping!
Absolutely thrilled with the craftmanship. Delivered on time as promised. MADE IN THE USA. Praise the lord My husband is very happy. Definitely going to build a collection for him!
Exactly as pictured. Beautiful watch. My on our complaint is that the engraving on the back is tiny and hard to read. But other than that, it's a stunning watch! It's very lightweight too, which my fiancé appreciated. Would recommend.
My bought 2 watches for me on special occasions. Watches are beautiful but wood bands on voth watches broke just over one year don't you know it just out of warranty. Reached out to treehut for replacement parts for bands but was told they don't sale replacement parts but claimed that I could return watches for repair at 50.00 each. Rather high for a 20 minute job. I will not buy from this company again.
I had been searching for a watch just like this for months. 1- A wooden watch for men. 2- A wooden watch for men that has rose gold/copper features. 3- A wooden watch for men that has rose gold/copper features, exudes elegance without looking clunky (like most men's watches tend to be, unfortunately). In conclusion, this is a sexy watch that I'm very proud to wear. *If Treehut ever decides to design watches with dark wood and rose gold features, I'll be first in line!
I have been trying to get ahold of them regarding an order and the phone number rings once and then goes to voicemail to which I have left multiple voicemails with no return call. This company is a joke. They always have my money but won't help me with my order.
Gave this watch to my husband and he loved it. Wears it everyday and shows it off. Delivery is quick and was packaged nicely. Highly recommended watch store!
Received the watch and when I opened the box the watch was not running/working. Customer support ran me around in circles but not solving the problem until I decided it wasn't worth it and am sending it back for a refund (which I hopefully will get). I am really amazed at how poorly customer service is run. I've had a Tree Hut watch before and it only lasted about 2 years. Should have learned my lesson from that.
Tip for consumers:
Save your time and money.
Products used:
none
The watch arrived more quickly than expected and is perfect. My husband loves the brilliant blue face and the very lightweight feel. So very pleased with every aspect of this purchase.
I've ordered several watches from Treehut and I continue to be amazed. Beautiful craftsmanship, exactly as pictured. They make amazing personalized gifts at very affordable prices. They've always been packaged and delivered with care and arrived sooner than expected. The beautiful gift box it comes is an added bonus.
Tip for consumers:
They have great sales throughout the year
Products used:
Watches
My wife bought be one as a gift for our wedding, it looked amazing and did all the right things. However after a few years (not being worn I might add as it's for special occasions) I noticed some of the markers have started coming away. I emailed Tree Hut Design about it given it's only a few years old and they said I can pay $50USD to get it repaired.
They come with a 12 month warranty only. I have a pocket watch from my grandmothers grandfather and it still work yet this they only cover a 12 month warranty.
Sadly now I don't wear it because of the markers coming away due to the glue letting go. I would spend you're money with another company who will stand by their product.
Tip for consumers:
Warranty only 12 months
Products used:
Watch
Ordered a custom engraved box with the order, the box is nice but the engraving is squeezed in under the tree hut logo that is large, front and center. Disappointed with that. Watch face slightly cloudy looking otherwise it's not a bad watch so far
Purchased this watch as a Father's Day gift for my children to give their dad. No where on the company's site does it speak of the variation of the blue marble shades & grains. The watch I received is so cloudy it's almost difficult to see the bottom half of the watch & looks defective.
Upon reaching out to Treehut, their response was to credit me $10 or send a pair of sunglasses which is not what I want. Basically told me too bad that's how the marble comes. Beware of this company! My watch on left
I have been completely satisfied with the 3 watches I purchased over last 5 years and for the great customer service that kept me updated from time I placed my order to with in minutes of telling me when it had had been delivered.
Tip for consumers:
Great company 3 rd watch purchased different styles for different occasions.
Quality was very good customer service was EXCELLENT.
Products used:
Watches
This watch looks so nice! It is made very well and I have gotten a lot of compliments on it. Delivery is very fast too! I would highly recommend
Bought my husband a watch and I'm extremely disappointed. Watch is not as depicted on the website. When I called customer service they blamed the olive ash wood for not having pigmentation in the hour markings... hmm well on the website it clearly has the hour markings and the logo filled in with colour/stain. It's a nice watch otherwise but they failed in the most important part of the watch, the face! Offered $10 or I could send the watch back to them, have the markings filled in and then they send it back which I just don't trust them to do that fast enough. I'll have to spend the extra money now to have a local professional watch marker do it. Added photos for comparison.
Tip for consumers:
Research off site reviews, seems to be a lot of the same problems being reported and the reviews on the website don't seem genuine.
Products used:
Watch
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.