TriageSupport

These guys hacked into my computer, telling me my banking information was being hacked... I think they were doing the hacking. I had been having problems with my computer and working with Microsoft to get things straightened out. Unfortunately, Microsoft didn't do all the work that needed to be done. I was online shopping at amazon.com. A banner came across my screen with their phone number... *******830..."don't shut your computer off, don't leave this page, call this phone number". Well, (dummy that I am), I called the number. A gal named "Lisa" told me they could fix all my problems, I was reluctant, then a man named Mr. Johnson came on the line and assured me all my problems would be gone for a fee of $559.99. After a lot of convincing (they said they were Microsoft affiliated, had "certified Microsoft technicians available" I gave up my banking info. These guys got into my computer and made things very bad... worse than they were to begin with. Of course, they took money for nothing. It took me several weeks to get my money back from them. DON'T USE THEM, DON'T LET THEM FOOL YOU LIKE THEY FOOLED ME!

I called them for a security issue with my computer and they dealt with it pretty nicely very friendly technicians and very positive attitude and they helped me in every possible way and worth every penny for their services. I have been dealing with them for pretty long time now

These people hacked into my computer telling me I had a dangerous virus AND TO NOT PRESS ANY KEYS OR SHUT THE COMPUTER DOWN, BUT CALL THE NUMBER ON THE SCREEN IMMEDIATELY. I called the number and my common sense told me it was a scam, so I hung up. In a few seconds they called me back and said that I should not ignore this warning and that there Microsoft Technicians and could fix it. My instinct was to shut it down but the screen was frozen. Like a fool I agreed to let them have a look. They gave me a command to type in then they remotely took control over my computer. I have to admit it scared me to death. They said I had been hacked and infected with 1855 viruses. In a few minutes they said they found the source and had fixed it. THEN they said it will be $300.00 for the fix and a continuing service contract. I told them that I didn't have that kind of money so they asked if I was a senior, I said yes and they would cut it in half. $149.99. I kept asking them who they were with and they kept assuring me they were Microsoft Technicians. I was really confused but since they were using the Microsoft name I guess I felt like I could trust them and that I didn't have any choice but give them my credit card info. They sent me a e-document contract to sign. After I read it, I refused to sign. They wanted my SS#, drivers license number and they already had my CC #. They kept calling me to sign and I told them NO! They did process a charge for $149.99 on my MC. I filed a protest with my bank and I am working on a refund, Don't be fooled by these Con Artist! I canceled that credit card so they can't charge anything else. I'm not sure if they captured any other information from my computer, but I watch it like a hawk. All of that took place on May5th, 2017, They tried again on June 2nd, 2017. The same screen, the same number and the same warning! This time I did a force shut down. I ran all my security, firewalls and everything else and haven't had any more problems. BE AWARE of this company!