• Unsold.com

Unsold.com

Overview

Unsold.com has a rating of 3.9 stars from 15,847 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Unsold.com most frequently mention great deal, bucket list, and customer service. Unsold.com ranks 5th among Travel Search Engine sites.

  • Value
    51
  • Shipping
    39

Proactively asks for customer feedback

20
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What reviewers want you to know

Positive highlights

  • Great deals, wonderful customer service and we will always check Unsold.com when we want to take a trip.

Critical highlights

No critical highlights yet

How would you rate Unsold.com?
Top Positive Review

“I need something to look forward to in this time of...”

Veronica B.
9/11/20

I need something to look forward to in this time of isolation - uncertain when we will be allowed to travel again so having 24 months to use my accommodation is excellent!

Top Critical Review

“If I'm could rate it lower, I would.”

Nicole D.
5/29/21

Purchased a Banff 3 night stay in 2020 and booked my trip August 2021. Get there to find out they no longer have a reservation for me. Hotel tells me that Unsold.com went bankrupt and I no longer have a place to stay after my 8 hour drive. Found an email in my spam folder that was sent a week before my scheduled trip advising they went out of business and will try and refund if they can. Scam! No refund yet. Stay away!

Reviews (15,847)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (47)
Thumbnail of user maureenh295
2 reviews
0 helpful votes
April 30th, 2021
Verified purchase
Reason I chose this business:

Gold Coast we wish to go to Sea World

Thumbnail of user franxess
1 review
0 helpful votes
April 30th, 2021
Verified purchase
Reason I chose this business:

Ottawa. I Love Coming to Ottawa

Thumbnail of user tanyam143
2 reviews
1 helpful vote
June 10th, 2021
Verified purchase

I've tried to use them twice for 2 different destinations.

The first one I got 3 offers that were better prices than I could find elsewhere but nowhere near the extent they claim.

For the second destination I got 3 choices, 2 which were the same hotel - for which I could find a cheaper rate on a number of sites. Neither that hotel, nor the other one I was offered looked particularly great.

Having said that, to be fair, my dates are peak time (which I knew would limit my options) abs they give you the opportunity to change your destination after you've paid so you can always move it to somewhere else - most sites of course don't allow that.

Thumbnail of user randally14
1 review
0 helpful votes
April 30th, 2021
Verified purchase
Reason I chose this business:

Paris. My granddaughter has wanted me to take her to Paris for quite sometime.

Thumbnail of user luisn87
2 reviews
0 helpful votes
April 30th, 2021
Verified purchase
Thumbnail of user agnese17
2 reviews
0 helpful votes
April 30th, 2021
Verified purchase
Reason I chose this business:

Paris, France

Thumbnail of user stuarth138
1 review
0 helpful votes
April 30th, 2021
Verified purchase
Reason I chose this business:

Gold Coast to visit family

Thumbnail of user murrayr37
1 review
0 helpful votes
April 30th, 2021
Verified purchase
Reason I chose this business:

PARIS. MY WIFE HAS NEVER BEEN THERE

Thumbnail of user sandras1870
1 review
0 helpful votes
April 30th, 2021
Verified purchase
Reason I chose this business:

Singapore- love that place

Thumbnail of user markh2679
1 review
0 helpful votes
May 1st, 2021
Verified purchase

Goos Value for Money...!

Thumbnail of user ivetec
2 reviews
0 helpful votes
April 29th, 2021
Verified purchase
Reason I chose this business:

London... my bucket list

Thumbnail of user katit2
1 review
0 helpful votes
May 1st, 2021
Verified purchase
Thumbnail of user claudemirt
1 review
0 helpful votes
May 1st, 2021
Verified purchase
Thumbnail of user manueld132
1 review
1 helpful vote
April 30th, 2021
Verified purchase
Reason I chose this business:

Waikiki, HI

Thumbnail of user peterl995
1 review
0 helpful votes
May 1st, 2021
Verified purchase
Thumbnail of user mulugetaw1
1 review
0 helpful votes
May 1st, 2021
Verified purchase
Thumbnail of user johannak37
2 reviews
0 helpful votes
May 1st, 2021
Verified purchase
Reason I chose this business:

Amsterdam, Netherlands

Thumbnail of user annetter208
1 review
0 helpful votes
May 1st, 2021
Verified purchase
Reason I chose this business:

Port Douglas never been there

Thumbnail of user eileens355
1 review
0 helpful votes
May 1st, 2021
Verified purchase
Thumbnail of user rachaelc112
1 review
0 helpful votes
April 30th, 2021
Verified purchase
Reason I chose this business:

Port Douglas
Warm

Thumbnail of user marya2433
1 review
0 helpful votes
May 1st, 2021
Verified purchase
Thumbnail of user klaya1
1 review
0 helpful votes
May 1st, 2021
Verified purchase
Thumbnail of user nicoled864
1 review
1 helpful vote
May 29th, 2021
Verified purchase

Purchased a Banff 3 night stay in 2020 and booked my trip August 2021. Get there to find out they no longer have a reservation for me. Hotel tells me that Unsold.com went bankrupt and I no longer have a place to stay after my 8 hour drive. Found an email in my spam folder that was sent a week before my scheduled trip advising they went out of business and will try and refund if they can. Scam! No refund yet. Stay away!

Reason I chose this business:

Jasper and Banff

Tip for consumers:
I did check the reviews on this site prior to booking and most of them were great reviews. Shows that you can never tell!

Products used:
Trip booking for 3 night hotel stay

Service
Value
Returns
Thumbnail of user shahriarm6
1 review
0 helpful votes
May 1st, 2021
Verified purchase
Reason I chose this business:

Cancun to have sun

Thumbnail of user ahmada243
1 review
0 helpful votes
May 1st, 2021
Verified purchase

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From the business

Unsold.com has been turning the travel industry on its head offering huge discounts on over 600,000 hotels in 21,000+locations. Get a free $50 travel credit now by going to https://unsold.com/try-free

We’re Different (and we’re proud of it)

At Unsold.com, we believe in harnessing modern technology while maintaining our humanity. What does that mean? It means that while Unsold.com utilizes some of the most powerful intuitive reservation software to instantly lock in a hotel ‘s unsold inventory far below their retail value. We are able to deliver the discounted savings because of our partnerships with some of the world’s leading hotel brands such as Marriott, Hilton, Omni, and Hyatt to name a few. We also believe that there is no substitute for outstanding customer service and personal connection. Our commitment to customer service is unmatched.

Our Commitment To The Environment

Beyond our commitment to our customers, Unsold.com is also committed to our environment. Understanding the eco-impact of the travel industry, Unsold.com is committed to donating $1 from each booking to environmental organizations committed to planting trees, reducing our carbon footprint, and creating a more sustainable travel industry for the future with a target goal of 1 million trees planted by 2021.

Our Team

From humble beginnings in a small 12-person office, Unsold.com has expanded to have offices in the United States, Europe, Australia, and Asia and proudly employs over 250 service-minded travel experts worldwide. Catering to both leisure and business travelers alike, the team at Unsold.com is a committed, passionate, and dedicated group of customer service driven individuals dedicated to providing you with incredible savings and amazing experiences.

Company Representative

Thumbnail of user jamesc1989
Sarah A.

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