Upliftinspire

Their site is mascaraded as an American based company in Florida. Albeit, they may have an office there for the pretence, but rest assured they are Chinese. What does that mean? It means your product will take at least 10 days for shipping and once you buy that's it. Forget about customer service, returns, refunds... Once you buy it is final.
I made my purchase and then two days later received my tracking. When I learned it was from China I contacted them via phone to cancel. Her English was poor and she fobbed me off with - the cancelation department will be in contact with you. That was a lie. After two days of nothing I emailed them. They would never answer my question IF it had been canceled. The usual Chinese bull - Thank you for your purchase, have a nice day - crap. No, I want to cancel. They just don't listen. Then 10 days later I received the parcel. I didn't open it. Now when I contact them they say you received it, so we are done. No REFUNDS, NO RETURNS. Then continued to lie and say I was fully aware of their NO EVERYTHING policy and that I also was aware of the shipping time. No I wasn't. Their site doesn't tell you how long shipping will be. Coming from Florida I thought 3 days max. And they certainly don't advertise - once you buy, you have 60 mins to cancel or you are stuck with it forever. I contacted my credit card company and they have created a dispute. Incidentally, Charlotte H, my correspondence with the company keeps insisting they are an American company. Ironically she only responds in ht middle of the night - during Chinese hours. And her English is TRYING to sound western. I've operated in China for years with my previous job and they have little business ethics and morals. Point in case. Be Warned - Do Not Buy from this company.