UPS

Said it'll b delivered 2/9, next day said I had to come pick it up; I checked the website. Said can't come pick it up because will be delivered by 2/12 7:00pm the next day( no longer@ pick up location) the day after it's back@ the $#*!ing location, even if I have already updated access code. They didn't care to use amazons instructions or the one from ups. When I check the website it doesn't even show the update process anymore. In all website sucks, update sucks, the workers don't care about customers. Waste of my time.

UPS put down a virtually worthless package as worth over $500 without the knowledge or consent of the person who shipped it nor the person who received it and is now trying to collect over $150 in brokerage fees from me when their own website indicates there should have been no brokerage charge at all. I have made multiple phone calls and written multiple emails over the past month and every single person I have spoken to refuses to help me. Do not ship with them. Especially do not ship internationally with them.

UPS has become less reliable than any other service. We live in a mobil home park and there is a map located at the entrance, yet these geniuses that couldn't find their own head unless it is attached continuously deliver to every other home except the one listed on the package. It is not the receivers job or the sender to do UPS's job of correctly delivering to the address listed. UPS, YOU STINK.

UPS did not deliver my package to my apartment instead they are lazy and just dropped it off in a main lobby where it was stolen. This is a one of a kind item that cannot be replaced. This is not the first time where they failed to deliver an item and it was stolen. This is due to laziness of the delivery person. Unacceptable! UPS does not deserve 1 star!

UPS can't seem to deliver packages during our office hours. I was told if we clearly post our hours outside then UPS could accommodate. So after posting our hours, UPS still can't deliver on time. After calling customer service and informing them of the issue, the local rep called me back and told me there is nothing they can do and hung up on me! Worst customer service, if you can choose who to use, use Fed Ex or literally any other company as UPS obviously doesn't care for your business. I'd give them negative stars if I could!

First time they dropped it off they probably knocked on the door but I didn't hear it so I get why they had to come back and do a second attempt. Just so I can for sure get the package I left a sticky note telling the driver to do ring the doorbell or I left the note they left before but with a signature saying they can leave the package but nope super upset. And I will never be using ups ever again. And I strongly don't recommend it!

Why have a problems only with UPS delivery? Courier didn't come I was waiting him and put my package to pick up location 38 min from my home
Why it's never happens with usps and fedex?
It's worse service in Beverly Hills not recommended ups

My experiences with UPS delivery have been a mixed bag. On the positive side, UPS offers reliable and efficient delivery services, often delivering packages within the estimated timeframe. Additionally, their tracking system provides real-time updates, allowing customers to monitor the progress of their shipments. However, there are areas for improvement. UPS's customer service can be inconsistent, with some representatives providing helpful assistance while others offer less-than-satisfactory support. Furthermore, delivery delays can occur without clear communication, leaving customers uncertain about the status of their packages. Overall, while UPS delivers on reliability, enhancements in customer service and communication would further enhance the delivery experience.

UPS has a much better service. Drivers are professionally dressed, efficient, and have good attitudes. They don't slam packages and complain every waking moment.

Bad customer service, actually the worst
This is the worst customer service, i am trying to contact somebody from the billing department from yesterday, i called like 40 times, they just transfer me to somebody else and after like one hour i return to the same person, what is this, i will not use your service again, you loose a customer but you dont care. I pay for two day shipping they received after 4 days, and what you do, i am sorry, what should i do with your sorry?

Personal effects were packaged by UPS store and shipped from Toronto to British Columbia. At time of shipping cargo insurance was purchased at the UPS store. Computer arrived damaged and damage was noted at delivery Oct/2023. Formal claim submitted on Dec 5/2023 with accompanying documentation and photos. To date all we have received is standard form letters. It seems as if no effort is being made (by UPS) to actually settle this claim. Trying to get information on the UPS site is like pulling teeth. So in addition to shipping cost and insurance we are stuck with $5,250 worth of damages to computer and monitor. To date there is no sign that UPS actually intends to settle this claim.

The UPS guy left it at the wrong house, took a picture of it upside down and then when I received that it was delivered I called them and bought a claim and then they closed the investigation and basically said sorry I don't know what to tell you. If I could give a negative star I would.

I bought a CD from target and it is supposed to arrive on March 27,2024, today it is April 4,2024 and I still don't have my package. Customer Service for both Target and UPS are extremely difficult, I still don't know where it is, except for Louisville, Kentucky. I'm not getting updates about what happened to it or if something bad happened (ex: tornado). I have never been informed on what disruption was caused. But I only know that it's in Louisville, Kentucky (which apparently has the highest risks for tornadoes).

I hope someone who has the EXACT problem please share to anyone who never used UPS before, so they'll understand it's an AWFUL company that is very careless about its own customers.

A little context about what I ordered, I bought it on March 19,2024 and it's one of my favourite album from a artist that I like.

I have been waiting for my package to be delivered going on 3 days now because the driver is too lazy to walk 20 feet to to door and just leaves a note on the fence and their so called manager don't have the balls to call you and just send emails telling you that the driver did attempt a delivery... THIS COMPAY REALLY SUCKS. I guess I'll put them on the news that they refuse to deliver to the disabled I'm sure that will help theor image!

UPS thailand is a mess.
They dont answer your email or after many days but not correctly.They dont give any explanations.They make mistake on tax import rates and change them as they want without explanations. They apply crazy price for keeping package before clearing it and are not efficient for clearing custom duties.
Honestly the worse shipping company.Many automatic messages witout explanation too.
Case:A010X*********1Z4452ER*******459**ขอหลักฐานการชำระเงิน**HERVE DEJEAN**P/P

UPS left a notice on the front door of the building for the second time (two days in the row) saying they attempted to deliver my package. What a lie!
I was home all morning at the time they stopped by, and they didn't use the intercom that is located right close the front door to buzz me. I am not the only one who got a notice left on the front door of the building. They are incompetent, lazy, and paid to do nothing! Now they tell me that if the package can't be delivered, I will have to drive all the way to a facility that is located 30 to 40 minutes drive to retrieve my package. Are you kidding?

The Brokerage Charges are absolutely insanity. I will always self-declare from now on and skip their service wherever possible. Horrible experience and service.

I like to move every couple years, but have never had an issue with UPS. Every location I've lived in I have received top-notch delivery from them. I even had one UPS driver knock on my door telling me my package was damaged, he showed me and he was sending it back so that way I could get a replacement quicker than if I did it on my own and didn't have to haul it somewhere for shipping. It was a very large and heavy dog crate. I was beyond thankful for that. I've moved across country and my new UPS drivers are still just as wonderful as the last ones. They always knock on my door to let me know that I've got a package out front. And every time I open the door when they're still out there, they tell me. Hi and have a great day. They are without a doubt my go to for a shipping company. I personally use them to ship all my packages to family. That way I know it will arrive the same way I sent it out.

If you want to be disappointed with your order/package delivery, ship it with UPS. I haven't had one positive experience with UPS for more than two years. Once a stalwart of package delivery, UPS's reliability has cratered, and its customer service has disappeared. It's difficult to imagine a company that performs this poorly surviving as an ongoing concern. Too big to fail? There are other elephants in the graveyard.

Slow as molasses.made order same day. Fed ex got it from Texas to Virginia today ups says it will be tomorrow from south Carolina to Virginia. Not holding my breath though. Because the item has been an hour from my home for last 48. Last time I had an item there it went to Texas and back before I received it. Week or so later.

It's the only company give me all kind of problems with they service. Drivers left packages Al over campground, or sending it back.Unfortunately some Amazon sellers don't have any other options to send a package, if they do I would never use UPS they are suck, nothing but problems.They should at least send you a picture where they dropped your stuff. No responsibility for nothing make drivers dropping packages wherever or maybe never deliver it and says it was delivered. No thrust for UPS at all.
If you have option to use some different delivery, do it.Do not use them!

I can't delete this review so sorry but I have to spam lol dudhhfhdhdhdhdhdhdhhdhhdhdhdhdhdhddhhdhsdhshshdh

They lost my shipment for the second time, and this time the value of the shipment was more. It arrived and he took the stores that contained it, and as a result they lost it. When you ask where my pax is, the response is very reckless. It is lost, and we do not know the reason, and you did not put insurance on it, so we cannot compensate you. They steal the pax and do not compensate you, and they fail. It happens. You have to insure your truck. This is their excuse to justify the theft. It is dishonest. I will not remain silent about the loss of my shipping bucks, even if it comes to filing lawsuits against them.