Oulos

After waiting in anticipation at receiving what looked like smart rugged boots, I was sadly disappointed at the product when I opened the package. Flimsy. Cheap and awkward to wear as the cheap ' very faux leather is very flimsy as are the soles.
There is NO information as to where how or what these shoes are made. No information labels at all!
I assume China is the culprit responsible for making and marketing said product.
A regretful purchase. Steer clear of this Oulos company in future!

Slow to get here, but I received a timely email response with a link to track shipment far better than Shop app. Received today and I'm happy with the product. What I expected and will wear around the house as I do other brands like Ugg, Duluth Trading and Bear Paw. These are actually as comfortable as my more expensive Ugg's.

Complete scam! My order was lost and even with confirmation from the delivery company Oulos refuses to refund me. Scandal! I take legal action! I am French and live in France.

Honestly thought I was scammed out of my money for awhile and gave up hope. However, they finally arrived and are exactly as expected. I believe Covid hit the world and they most likely bit off a little more than they could chew. They definitely need to work on their email updates...

The Buffalo has zero support and the bottoms are made of plastic. The upper part that appeared to be leather on their website is actually faux suede, man made material. There is no rubber, leather and absolutely ZERO support.

Where is the leather? Where is the Support? Where's the rubber sole?

Purchased 2 pair March 2020, it took 3 months to get them. Was unable to get my money back or shipping costs to return them. So I'm stuck with shoes sho crappy, I can't sell them at a yard sale and I can't give them away. Pure garbage.

Not impressed. Made with poor material - I paid $60 for a glorified bedroom slippers. I put them on and the lace holes ripped.
But on a possitive note, they did send something that looked like they belong on feet. The shoes appear to be made from a vinyl cow. Their return policy is useless, it takes 6 months to get the shoes and the refund is store credit for more useless shoes.

Ordered my shoes in April 2020 and like many others who have complained, here I am sitting at the end of August with no shoes. Complained multiple times to the company only to receive he same automatic response saying how covid-19 has slowed down shipments. Never has anyone reached out to me with any real non pre scripted bs.

Stay away from them, do not waste your time or money. You can find similar products elsewhere and you might actually receive them.

The tracking information I was given now states that they were shipped May 3rd (23 days AFTER I ordered them) from CHINA and are now in Ocean Transit (yes, by f**king boat). So either I can expect these boots sometime in July or I have just kissed $59.99 goodbye. I would recommend everyone who is having the same issues to file a complaint with the FTC so at least their website can be marked as fraud and be taken down in the U.S.

This company is a scam. Shoes that never arrive. No response from customer service.

They straight up steal you money

As I am now part of the herd, I am saddened by the lack of care greed has on others, this company has not been forthcoming with me or any of these other folks! Therefore I too hope that my shoes will arrive. Trusted that Facebook had our backs, however I made the mistake to trust! Uff da! Why did I do it!? I can't afford to throw away $60. But I did! Looks like I will sign up with any class action suit against this "company"

I ordered from Usaoulos on May 6,2020. Supposedly they were shipped on May 11. To date I have requested updates twice and received email replies both indicating that the order is still in transit, along with identical paragraphs about "the worldwide epidemic." Both came from Sophia Brown, whose name I've seen elsewhere on this thread. As others here have stated, my tracking continues to indicate that the product hasn't arrived at USPS yet. I've just protested the charge with my credit card company.

I ordered my shoes 4/*******. Today is 6/4/2020. I am still waiting for the shoes. Sent 2 emails to customer service via rheir "Shop" tracking app and received no answers. They have no address, no tel# to call. Terrible company. They sure are not in business of having repeat happy customers

After 4 months shoes arrived, I had already moved on and forgotten about them. I treated them poorly over emails thinking this was a scam. This is not a scam.
In regards tho the shoes, they are super comfortable and more like indoor shoes for Canada weather (Rain and / or snow). My credit card refund the money, i will call them and have them take back.

To those who also feel that they have been financially injured due to wrongful actions of a corporation/business:

I am writing a review to gather momentum towards a class action lawsuit against Oulos. Just a few of us united can stand up to illegitimate businesses such as Oulos, and offer solace to those who are also out 60 bucks.

To express your interest in taking action, email united. Against. Oulos (AT) gmail (DOT) com.

I thank you my fellow exploited patrons.

These shoes took about 6 months to get to me and are the cheapest things I have ever seen. They are not even worth 10 dollars. They fit terrible, extremely narrow. So even if I wanted to wear them, I cannot. They told me to return them to a Address in Spain. That would be just burning more money on something not worth it. YOU HAVE BEEN WARNED

Zamówione buty i opłacona przesyłka priorytetowa że śledzeniem. I od tego momentu firma nie odpowiada na maile lub odsyła do nieaktualnych informacji a zamówienie nie jest wysłane, nie można go anulować ani odzyskać pieniędzy. Jak to możliwe że po tylu podobnych skargach takie firmy nadal reklamują i sprzedają w internecie. Oczywiście nie mam zamiaru odpuścić moich pieniędzy i zgłoszę naruszenie moich praw w każdej dostępnej przestrzeni i w każdej możliwej instytucji konsumenckiej. Nie umawiałem się na taki zakup gdzie płacę z góry za nieistniejący produkt a moje maile są ignorowane.

Ordered a pair of shoes from this company in April, 2020. As of August, no shoes. After a couple of emails welcoming me to the "family" and claiming that the order was on its way, nothing. If this were just my experience I might blame the post office or the COVID-19 difficulties. But reading over the other reviews, this is the norm. Buyer beware!

Same situation as others posting here. A month and counting and no shoes. The first few complaints resulted in customer service response - and a complimentary gluten-free cake recipe? - now they just ignore my inquiries. Hopeless.

Do not buy from this company. I purchased my shoes April 19,2020. It is now June 3, and I have not received them. It is a scam. Sophia Brown sends out a pre written form email that always says the same thing. ZERO STARS since they are thieves.

The tracking number they provide doesn't update. Even after a week from their shipped notification e-mail. All you get is excuses when you message them. Just a scam.

I ordered a pair a shoes last spring and they still haven't arrived after nearly 3 months. There is no phone contact and all I've gotten is the run-around from customer service. AVOID

Have contacted them several times and have only received lip service that they are on their way. Close to)0 days now and NO SHOES!
Total Scam Operation

I, like the rest of you, ordered a pair of shoes on 4/8/2020 and opted out of the tracking. After 1 month of waiting, I emailed them to see what was up. I did get a reply and it said the worldwide pandemic was the reason for such long delays. Ok fine I get it things are crazy. So I wait another 3 weeks and message back in saying it's been 7 weeks and still nothing. What's up and that's when I received almost the same reply. They didnt offer a resolution. I even asked for tracking because 7 weeks is a ridiculous! I ended I'm up filing a dispute with my credit card & I got my money back! BEWARE OF THIS COMPANY!