• ValueMyStuff

ValueMyStuff

Overview

ValueMyStuff has a rating of 4.2 stars from 702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValueMyStuff most frequently mention customer service, quick response, and easy process. ValueMyStuff ranks 1st among Antiques sites.

  • Service
    83
  • Value
    22
  • Shipping
    3
  • Quality
    15

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 81.4%
Positive
249
Neutral
19
Negative
38

Instant Feedback

1,902 reviews

25
See all photos

What reviewers want you to know

Positive highlights

  • Great customer service; thank you for the fast service

Critical highlights

No critical highlights yet

How would you rate ValueMyStuff?
Top Positive Review

“Happy to have found your site”

Kimberly G.
2/10/24

Happy to have found your site. This picture I've loved since I was a very small child. I interested in it's worth.

Top Critical Review

“Remington M1911 A1 Collectable Antique Firearm”

Patrick R.
1/30/24

The gave me an appraisal of $550, several local gun dealers had already offered me in excess of $950! Obviously the gun dealers would want to sell it at a profit so I'm sure the real value is well more than double, probably triple what ValueMyStuff appraised it at. Apparently their appraisers are not familiar with older firearms

Reviews (702)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (38)
Thumbnail of user michellew2885
1 review
0 helpful votes
May 7th, 2024
Verified purchase
• Updated review

I absolutely love this company. It saves me time in trying to figure out the value of my items. The response time is quick and efficient. Will continue to use them.

Reason I chose this business:

Yes, Quick accurate response

Fast service
February 17th, 2024
Verified site experience
• Previous review
Thumbnail of user hankn14
1 review
0 helpful votes
March 2nd, 2024
Verified purchase

Had two items appraised by this group. One was way higher than expected, while the other was much lower. However, their explanations were very thorough, realistic and made lots of sense.

Reason I chose this product:

Have you considered video responses.

Thumbnail of user wendyg781
1 review
0 helpful votes
March 21st, 2024
Verified purchase

I wish I could have got cut and clarity info, but It was done online, maybe that's why.

Service
Thumbnail of user kimc2122
1 review
0 helpful votes
April 26th, 2024
Verified purchase

I have an antique doll I was looking to get rid of and I found ValueMyStuff in on online search. It was super easy to upload photos and the very limited information I had and within 48 hours I got back a very detailed report on my doll's maker, history, and potential auction value. It was easy and really helpful.

Reason I chose this business:

Yes - easy, accurate and a good value

Reason I chose this product:

N/a was great

Thumbnail of user patrickr1099
1 review
1 helpful vote
January 30th, 2024

The gave me an appraisal of $550, several local gun dealers had already offered me in excess of $950! Obviously the gun dealers would want to sell it at a profit so I'm sure the real value is well more than double, probably triple what ValueMyStuff appraised it at. Apparently their appraisers are not familiar with older firearms

Tip for consumers:
Sitejabber system did not accept my PDF upload for the receipt for some reason? I tried multiple times.

Products used:
Appraisal on a Remington M1911 A1 Antique Collectable Firearm

Value
Thumbnail of user monicak419
1 review
0 helpful votes
April 12th, 2024
Verified purchase
• Updated review

Appraisal came back quickly and a pretty good description of what was. I note about the item and fair market value and why it was that value. I'd definitely use them again. Oh, and all this at a great price!

Reason I chose this business:

Seemed easy, good price. Good turnaround

So far so good
April 4th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Seemed easy, good price. Good turnaround

Thumbnail of user lorettaw226
1 review
0 helpful votes
November 11th, 2023
Verified purchase

I was left 2 beautiful French chairs. But had no idea of authenticity or value. So I googled how to find value. Value My Stuff popped up. I went to site, seemed easy enough and price to value was very reasonable. I took and uploaded many pics. Within 48 hours I had a detailed appraisal and certificate. It also asked if I wanted to auction them but I didn't check that part out.

Reason I chose this business:

I sure would recommend Value My Stuff, who knows where else to learn the value of your stuff? I sure didn’t. And now I have an appraisal and certificate if I want to sell. I figure the $28 it cost to find my chairs were worth $2000 was worth it.

Reason I chose this product:

Explain about auction Like if I said wanted too auction them, would I have to ship or what?

Thumbnail of user christophert1244
1 review
1 helpful vote
December 30th, 2023
Verified purchase

Made their easy $28 off me just to say my Rembrandt was a replica lol … Just by looking at its on metal not true and its signed by the artist which can't be replicated. Never go through this company again plus just throws info out that they have original piece in England. Well like his art didn't get to America lol

Reason I chose this product:

Don’t make up fabricated details on someone’s piece of art like it replicated without having all your facts …

Thumbnail of user kathyr1288
1 review
0 helpful votes
February 5th, 2024
Verified purchase

The response was quick, thorough and professional. The reviewer explained the value of the piece, as well as some of its historical significance. Will definitely use them again!

Thumbnail of user susanf2715
1 review
0 helpful votes
May 8th, 2024
Verified purchase

Information provided regarding my items was very helpful. In particular, I had some spoons given to me by an old aunt and I had no idea of their provenance. I was told they originated from the far east, which made a lot of sense knowing my aunt was a nurse in that region during WW2.

Reason I chose this business:

This is the third time I have used VMS and I would have no hesitation in using them again. The service was prompt and the information provided by them was very informative.

Thumbnail of user michaell6892
1 review
0 helpful votes
April 28th, 2024
Verified purchase
• Updated review

I suppose everyone expects a high valuation of their item, but mine was derisory. A 9ct gold wristwatch, Omega make, in excellent condition was valued at £180.
Given the current price of gold at approx £67 per gram, the scrap value is worth more than £180.
Not realistic!

Still waiting for a reply.

Reason I chose this product:

Have professionals value the items

Service
Easy to follow instructions
April 23rd, 2024
Verified site experience
• Previous review
Thumbnail of user anneenc
1 review
0 helpful votes
April 26th, 2023
Verified purchase

Easy steps at submission stage. Good communication throughout. Really detailed report. Appeared professional and competent

Reason I chose this product:

May be a follow up link to putting the item through to auction option

Thumbnail of user vmsc2
Vms Customer S. – ValueMyStuff Rep

Thank you for your kind words Anneen. We are pleased to have been of such satisfactory service.

The VMS Team

Thumbnail of user olaa41
1 review
0 helpful votes
April 11th, 2024
Verified purchase
• Updated review

Jag är mycket tveksam kring värderingen sv boken, Det står ingenting av substans i etvärdering bortsett från att ni skriver att detta inte är första upplagan. Mycket riktigt. Boken gavs först ut i Berlin i en tysk översättning. Detta är den första franska upplagan. Då författaren vid denna tidpunkten själv var bosatt i Frankrike borde detta vara av betydelse. Det är också en av de mest kontroversiella böcker som författaren skrev. Först svenska upplagan kom först 1920. Det är en ikoniskt bok i svensk litteraturhistoria. Den kanske inte har större ekonomiskt värde men jag hade gärna sett lite mer substans i er värdering. Till exempel jämförelser med auktions- och marknadspriser. När har den sålts och till vilket pris. Jag har själv inte lyckats några böcker av denna utgåva som är till salu. Andra Strindberg säljs för betydligt högra pris än er värdering.
Sammantaget är jag starkt kritisk till värderingen och kommer inte att vända mig till er igen. För mig är det ingen katastrof om boken har ett lågt värde. Det känns bara inte som ni tagit ert an uppgiften seriöst.
Mvh
Ola Andersson

The homepage was easy to use
April 2nd, 2023
Verified site experience
• Previous review
Thumbnail of user peterm3282
1 review
0 helpful votes
April 7th, 2024
Verified purchase
• Updated review
Screen would freeze
March 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Online search

Thumbnail of user carold1910
1 review
0 helpful votes
July 11th, 2023
Verified purchase

Very pleased with service. Good value for money.

Simple site to use. Queries answered by return.

Speedy and efficient.

Reason I chose this business:

Yes. See comments above.

Reason I chose this product:

Don't think improvement is required. Just carry on as you do at the moment.

Thumbnail of user benjaminc564
1 review
0 helpful votes
February 15th, 2023
Verified purchase

I was looking for an assessment of a unique item of mine and chose the 48-hour response option. ValueMyStuff presented an appropriate description and their assessed value well within the time that they proposed.

Reason I chose this business:

I would recommend their services, since they are professional, prompt, and perform exactly what they advertise.

Thumbnail of user vmsc2
Vms Customer S. – ValueMyStuff Rep

Thank you for your kind feedback Benjamin. We are delighted to have been of such satisfactory service.

The VMS Team

Thumbnail of user maryw3598
1 review
0 helpful votes
February 18th, 2023
Verified purchase

Very quick service, with sensible advice re. Value and insurance. Thank you!

Reason I chose this business:

Yes. It's so convenient.

Reason I chose this product:

I don't think you can.

Thumbnail of user vmsc2
Vms Customer S. – ValueMyStuff Rep

Thank you for your kind feedback Mary. We are delighted to have been of such satisfactory service.

The VMS Team

Thumbnail of user johnw8224
1 review
0 helpful votes
May 1st, 2024
Verified purchase

For $28 I got a value. That's it: no evidence there was any real work done, nothing to give to, say, an insurance company, no discussion of how they came to their conclusion, no comparables, nothing. The "certificate" you get is 6 pages of reminders of how you may not use or rely on it. Essentially 6 pages of how $28 gets you what you pay for.

Reason I chose this business:

For $28 you get some curiosity satisfied and can decide whether it might be worth spending $500-$1000 elsewhere for a real appraisal. For that purpose alone, I think this was an interesting value.

Reason I chose this product:

You gotta give us SOMETHING to show that at least your tried! Was it an AI search? A quick check to see if similar things are up for auction? A brief review by someone familiar with the genre? Sure, tell us we can't rely on it, but as it is now it looks like $28 gets you a picture of your object (that I gave you) in a pdf with a random number generated on it.

Thumbnail of user brucew1099
1 review
1 helpful vote
February 8th, 2024
Verified purchase
• Updated review

I've had 5 or so appraisals and felt uneasy with the values I received. So I sent in a known artist signed painting to see what they did. It came back with a couple of hundred dollars value and said it was an unknown artist. I sent back a picture of my painting along with a sold painting on Invaluable showing the same artist signature that sold at auction for $12,000. No response yet, but these people don't know what they are doing. I would NOT recommend using this service for a true appraisal of your items.

Service
Value
Quality
So far it's been pretty easy
January 31st, 2024
Verified site experience
• Previous review

So far it's been pretty easy. Hoping the rest goes as well.

Thumbnail of user ellier93
1 review
0 helpful votes
February 22nd, 2023
Verified purchase

Extremely easy to use, with rapid response with both at auction and private sale values. Would use again.

Reason I chose this business:

Googled probate valuation for musical instruments and you were the only one that did brass.

Thumbnail of user vmsc2
Vms Customer S. – ValueMyStuff Rep

Thank you for your kind feedback Ellie.

Musical instruments are indeed a highly specialised field. We are proud to be able to offer appraisals to a range of instruments to our clients.

The VMS Team

Thumbnail of user jennifers5001
1 review
0 helpful votes
February 22nd, 2023
Verified purchase

Efficient process and quick. Thorough write up. Certificate is helpful as well.

Reason I chose this business:

Easy and good value with credibility

Service
Thumbnail of user jinm17
1 review
0 helpful votes
February 24th, 2023
Verified purchase

Pretty good, and very quick with very professional service.

Thumbnail of user sebastianl105
1 review
0 helpful votes
February 27th, 2023
Verified purchase
• Updated review

User friendly. Easy to input details unlike other websites which requires many. So without complete details they won't accept your items

Reason I chose this business:

Easy to appriase and auction

Easy to use
February 8th, 2023
Verified site experience
• Previous review
Reason I chose this business:

My friend intro to me

Vintage 1952 Ship model 77 ins. Handmade to scale 1:63 Beautiful condition
February 4th, 2023
Verified purchase
• Previous review

Thought the valuation is way too low cause have seen similar ships model being sold over ******* USD over 2 decades ago. Moreover this model is handmade, to scale and is 70 years old

Reason I chose this business:

Its a good website and user friendly for people to appraise their items and to auction it when they want. Responsive website too

Reason I chose this product:

Think the website is user friendly and easy to use

Thumbnail of user liesbetd
1 review
0 helpful votes
March 2nd, 2023
Verified purchase

Super easy and professional, clear and good information

Reason I chose this business:

I was satisfied the first time

Thumbnail of user pamelam2688
1 review
0 helpful votes
April 12th, 2024
Verified purchase

After seeking multiple appraisal requests through this portal, I find that some are rather informative, while others don't tell me any more than I already found online. There is no consistent format in reporting among respondents. When seeking information about antiques, I am particularly interested in knowing origin, estimate age, and value.

Reason I chose this business:

Recommend for fast insight, although subject to degree of valued information.

Reason I chose this product:

Consistent responses among appraisers to meet expectations without feeling like a quick sign-off.

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From the business

Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.

For US clients, you may call our New York line: +1 (917) 525 2444

To find out more, or discuss your needs with a member of our team you can email us at: info@valuemystuff.com

Company Representative

Thumbnail of user techdomainadminb
Tech Domain Admin V.
Head of Client Services
Typically responds within 2 days

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