• VedaOils

VedaOils

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Overview

VedaOils has a rating of 2.5 stars from 140 reviews, indicating that most customers are generally dissatisfied with their purchases. VedaOils ranks 230th among Cosmetics sites.

  • Service
    48
  • Value
    14
  • Shipping
    12
  • Returns
    9
  • Quality
    124

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Positive reviews (last 12 months): 0%
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Neutral
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Negative
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229 reviews

28
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How would you rate VedaOils?
Top Positive Review

“Satisfied With My Order”

Vaibhav A.
5/6/22

I ordered Essential Oil for my DIY project. The best part is I got the product at a lower cost than other sellers. Smells so nice I can't wait to use it in my soaps. Just their delivery takes a bit of extra time. Overall the product quality is fine.

Top Critical Review

“SCAM COMPANY”

My Cottage C.
7/24/24

The do not supply documents for the use of any of their products in the UK or Europe despite saying that all their ingredients have the necessary documentation. They take your money and offer NO customer service, they start a chat with you. How can we help? Then NEVER follow through. I spent a lot of money on essential oils for my natural skincare company but with no documentation for assessment of the essential oils - allergen lists, safety documentation, I CANNOT USE ANY OF THEM.

Reviews (140)

Rating

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Other

Thumbnail of user hrpenman1
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

The do not supply documents for the use of any of their products in the UK or Europe despite saying that all their ingredients have the necessary documentation. They take your money and offer NO customer service, they start a chat with you. How can we help? Then NEVER follow through. I spent a lot of money on essential oils for my natural skincare company but with no documentation for assessment of the essential oils - allergen lists, safety documentation, I CANNOT USE ANY OF THEM.

Products used:
None. Cannot use them as they did not come with the documentation required for use in Europe or the UK. Was told before purchase that all essential oils had the required documentation - allergen reports, usage rates, etc. They have nothing and despite asking and emailing, ringing and chatting they have failed to respond.

Service
Value
Shipping
Returns
Quality
Thumbnail of user vaibhava8
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

I ordered Essential Oil for my DIY project. The best part is I got the product at a lower cost than other sellers. Smells so nice I can't wait to use it in my soaps. Just their delivery takes a bit of extra time. Overall the product quality is fine.

Tip for consumers:
Keep Looking at their website. They provide different offers so, order accordingly.

Products used:
Lavender Essential Oil

Service
Value
Shipping
Returns
Quality
Thumbnail of user milelie
1 review
2 helpful votes
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April 21st, 2023
Verified purchase

After 3 weeks, I still have not received my items. I have emailed them, I have called them several times at the number listed on the website, to no avail. They have not communicated in any meaningful way. I regret not checking reviews online. There are 2 people on Facebook marketing what a great company they are and perhaps they were at some point, but the last 6 month reviews show there is some sort of scam going on.

Tip for consumers:
APPARENTLY THIS IS A SCAM

Products used:
NEVER RECEIVED ORDER! NO RESPONSE FROM COMPANY!!

Thumbnail of user imap4
1 review
3 helpful votes
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March 20th, 2022

I've been working with essential oils for many years, and one of my suppliers upped their prices and I stumbled on this site. Nothing that came is an essential oil. The allspice oil smells like fenugreek, the cedarwood smells like cat pee. Definitely synthetic fragrances so if you are sensitive do not try because I thought I was buying essential oils and they are labeled as "essential oils." And they come in absolutely terrible containers that are difficult to open, and they spill.

Tip for consumers:
Don't order from them unless you want synthetic fragrances that smell bad

Products used:
Nothing in this is usable. Its going straight in the garbage.

Value
Quality
Thumbnail of user srinivask28
1 review
1 helpful vote
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March 1st, 2023
Verified purchase

Initially sceptic about the product. Received pure shea butter wax in a packed container. Same being used for skin issues of my aged mother. Happy about the purchase. Only drawback observed is no branding/ label on the container.

Reason I chose this business:

Availability in large quantity, affordable in purest form.

Reason I chose this product:

To meet personal requirements. Infact shared the same with others.

Quality
Thumbnail of user tiffanyr476
2 reviews
2 helpful votes
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April 21st, 2022

They are rude, their products comes in the most difficult packaging, product leaks into packaging and they don't want to resolve the problem. I've had issues with their communicating with me for the last month or so. This is unacceptable.

Tip for consumers:
Be leary of customer service

Products used:
Essential oils

Thumbnail of user tomm1441
2 reviews
1 helpful vote
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March 24th, 2022
Verified purchase

I had ordered 6 items from Veda oils. After a week I get an email saying that my order is cancelled. No reason was given. And all 6 items were cancelled.

When you call them the phone goes to an answering machine.

Tip for consumers:
Do not do business with Veda oils.

Products used:
I had ordered 6 items from Veda oils. After a week I get an email saying that my order is cancelled. No reason was given. And all 6 items were cancelled. When you call them the phone goes to an answering machine.

Bad and irresponsible customer service

Service
Shipping
Thumbnail of user dwijg
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

Quality not as expected, the aroma is too mainstream without the vanilla punch i was looking for. Perhaps you should offer better grades of the same product for different price ranges do the customer to choose from.

Quality
Thumbnail of user parulp5
1 review
0 helpful votes
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July 12th, 2022
Verified purchase

I would suggest adding some recipes to listings. Also suggest adding more details about your product. For example Sea Buckthorn oil & green tea extract is being offered on same listing as either oil soluble or water soluble. HOwever listing has no clarification on what is the difference to guide customers. I even chatted with your online chat and they also had no clue what the difference was!

Quality
Thumbnail of user c.a.d
1 review
3 helpful votes
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January 18th, 2023

Absolutely atrocious company and even worse products. Take your money and burn it and you will be better off than place an order with them. Be warned and read the reviews, because they will scam you. We have ordered for 70.000 and the order never received us. I have been emailing them for 5 months and they simply say we will not help you or refund you. We have received 2 orders before and the quality is so low that our lab even said do not use this. In these orders they just send different powders and oils while we ordered the same. The colors were different, smell and viscosity. We mailed them and they just say its the same, while the pictures we send were completely different. Really, take this advise and of all the other negative reviews: DO NOT BUY FROM THEM. Also, the positive reviews are so fake. You can see they are manipulating their ranking. Search more online reviews to find the truth about them.

Tip for consumers:
Do not buy from them and find companies that sell normal quality.

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user vickic439
1 review
2 helpful votes
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August 27th, 2022
Verified purchase

First let me say that I am a certified Aroma Therapist and have been in this business for 30+ years. I purchased Veda's "Calendula Essential Oil" and proceeded to make a 5 gal batch. I made a huge mistake by not smelling the Calendula before adding it to my formula. After blending all the ingredients and smelling it, I had to throw the entire batch away. This no more smells like Calendula that the man in the moon. It smells like the most rank and disgusting synthetic heavy perfume that you've ever smelled. I am so upset that I had to waste really good and expensive ingredients but there is no way I could possibly use anything from that batch. The smell is so potent that I had to take a shower to loose that horrible smell. Buyer be ware... Get a very small amount first before purchasing a larger size.

Products used:
VEDA CALENDULA Essential Oil (16oz)

Value
Shipping
Quality
Thumbnail of user swantjea
1 review
0 helpful votes
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August 18th, 2023

Ordered 8 "Essential oils" which ended up being bottles of vaguely vomit-smelling clear, watery liquid solvent with a hint of various perfumes that smell nothing like the essential oils they supposedly are.

Opened each one for maybe 5 seconds, now my house reeks of a cloying, chemical perfumey reek that caused me & two adult offspring to sneeze & get runny noses - whatever the chemical solvent is, it's an irritant to upper respiratory tract.

Windows, open, fans on, and the bottles double bagged, and Ziploc bags outside the front door.

I am going to guess that I'm never going to hear from the company or receive the refund I requested. If I do, I'll update.

Tip for consumers:
This is one time I failed to thoroughly research a company before purchasing, and I just learned an expensive lesson.

Products used:
None. The substance masquerading at essential oils is so chemical-smelling that it can only go in the trash.

Service
Value
Shipping
Quality
Thumbnail of user fleh
1 review
2 helpful votes
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December 29th, 2022

Very dissatisfied with this company do not buy from them. Save your money and time worst versagel. Wouldn't refund me or give a part of my money back. I have never seen versagel so bad. Be ware of these scammers.

Tip for consumers:
Do not i repeat do not buy from these scammers
Very bad. Save your money and time not worth it

Products used:
Versagel

Thumbnail of user miranday18
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

I've been buying candle-making supplies from VedaOils for a long time. Very satisfied with their products. Have been using their soy wax and essential oils. Just bought candle wicks. If what the claim that they're lead-free is true, I would be buying wicks only from here going forward.

Reason I chose this product:

Because they say the essential oils and wax are pure and the candle wicks are lead-free.

Quality
Thumbnail of user stevec1436
1 review
5 helpful votes
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February 6th, 2021
Verified purchase

Bought "orange flower" absolute and rosewood eo. The rosewood was damaged and leaked in the package and I received orange peel oil. After 10 days of sending photos, no communication. Crickets. I assume I've been had on the absolute.

Thumbnail of user catherinea519
1 review
1 helpful vote
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August 27th, 2022
Verified purchase
• Updated review

Despite the nearly fast delivery, I feel aways disappointed by the fragrances and the essential oils supposed to be natural! I bought really a lot of them and tried to reach out the customer service, no answer and no explanation!
I won't order any more

Never had an answer

Reason I chose this product:

To use as perfumes or cosmetics

Service
Quality
Arrived on time Perfect delivery
August 13th, 2022
Verified site experience
• Previous review

Arrived on time
Perfect delivery

Reason I chose this product:

Don’t know

Chemical
May 27th, 2022
Verified purchase
• Previous review

I was quite surprised by the quality of the products
Can't at all recognize Saffron or Frangipany oil
Can't believe it is natural.
Saffron is burning my skin
Frangipane has such a weird smell.
Civet is ok

Very late answer

Reason I chose this business:

Internet but I still don’t understand why they say natural products as it is not!

Reason I chose this product:

I was looking for
Frangipane smell
And saffron oil for my skin

Service
Quality
Thumbnail of user prernalucknow
1 review
1 helpful vote
  • Send Message
October 14th, 2023

The customer care lies and is unwilling to provide any assistance. If you are a business entity, you shouldn't work with them as they are not trustworthy and that's very bad for any business.

The service is poor and they can lie that you can see through to you as clear as day. It's their policy

I placed an order at 11 pm, the next morning I wrote to them to change one of the items. They did not bother to respond. Later when I called at 4pm. They stated it's been 6 hours! But how? I placed an order at 11 pm. when these guys were not working. I wrote to them the very next morning. They did not respond. They are counting the night when they were sleeping!

Tip for consumers:
The customer care should have responded to my email and acknowledged it within an hour.

The customer care should have apologized that she missed the email instructions.

The customer care should have resolved the issue and changed the item

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikej1120
1 review
2 helpful votes
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September 16th, 2021

Texted immediacy after order to cancel will not do it. Even though nothing has been done yet on their end. Said can have a credit which I don't want. Wouldn't even refund the shipping cost if I didn't want the product. On top of that shipping 50gbp for 10-15 day time frame. A scam
Of a company

Tip for consumers:
Don’t order from them

Products used:
Walnut oil

Service
Value
Shipping
Returns
Quality
Thumbnail of user premal2
1 review
1 helpful vote
  • Send Message
April 28th, 2022

I hope this can be useful to people to don't but in this company of Veda oils. I bought essential Jasmine oil and when open was not genuine. Was mixed with something that who knows what it is. The label was hand written and in any way we can know the ingredients. But for sure i don't trust to use it. I bought unrefined shea sell butter and again was fake. Mixed with other things like parafine. Again hand labelled with no ingredients. I talked with costumer care and they just protecting their company. Really pure fake.

Products used:
Nothing.

Service
Value
Shipping
Returns
Quality
Thumbnail of user shwetas71
2 reviews
1 helpful vote
  • Send Message
February 8th, 2023
Verified purchase

Vedaoils made me make a purchase of a few thousands claiming they I can add base oil and use it for reed diffuser. On their guidelines and ordered the same but they didnt work on reed diffuser. And when I pinged them to ask, they claim that they have never sent me a msg like that. I further paitently tagged them on their own msgs and still claim to say they havent said this.

The oils didnt finally work as promised. A few thousands are wasted! And their customer care service is $#*!!

Please don't buy from them, all their reviews are paid!

Service
Value
Thumbnail of user maheshr20
1 review
2 helpful votes
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April 3rd, 2021

Had ordered Rosemary oil and the worst part is it looses all smell with in an hour, where in other Rosemary oils last for about 8-10 hours. Fake product.

Thumbnail of user mariaf1225
1 review
4 helpful votes
  • Send Message
February 13th, 2022

I recently bought agarwood (oudh) and amaretto seed oil from Vedasoil to use them in my perfumes and I know exactly how they smell. All I received is two cheap generic fragranced oils without any oud or ambrette seed there. I sent them to complain and they tried to convince me that their oils are real. LOL. I lost $54. They never refunded me of course. They just lost a client. Please don't waste your money

Products used:
Please don’t buy

Service
Value
Shipping
Returns
Quality
Thumbnail of user vinod22701
1 review
2 helpful votes
  • Send Message
September 1st, 2023

Quality fake all essential oils no helpful this product because same smell all essential oils
Same smell only one oil is selling with maney names.Fake fake fake.
Worthless.

Tip for consumers:
Essential oils buying very carefully work. Your mony can waste so careful.

Products used:
Essential oils

Service
Value
Returns
Quality
Thumbnail of user tanyav94
1 review
1 helpful vote
  • Send Message
August 21st, 2022
Verified purchase

My order was delayed without any updates and after repeated follows. I was constantly given very vague replies

Service
Thumbnail of user rakeshj24
1 review
1 helpful vote
  • Send Message
August 31st, 2022
Verified purchase

Ordered Jasmine Massage and Lavender essential oil. Aroma of both oils are not what one expects from essential and pure oil. They smell synthetic.

Reason I chose this business:

Their packaging and advertising.

Reason I chose this product:

For Aromatherapy

Quality

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From the business

VedaOils, founded in 2018, is a reputable and proficient manufacturer, supplier, exporter, and distributor of 100% pure and natural essential oils. The company is dedicated to supplying its consumers with high-quality goods at competitive prices. To provide optimum benefits to the customers, we endeavor to preserve the natural ingredients of plant botany alive during the creation of our products. VedaOils is proud to say that it has received accreditation from the authorities in charge of enforcing specified standards. In addition, the organization's management has designed and implemented stringent measures and quality inspection processes to fulfill all of the mandated requirements for manufacturing, processing, and distributing a diverse variety of products globally. We deal with bulk orders, as well as private label products

Business History

VedaOils, founded in 2018, is a reputable and proficient manufacturer, supplier, exporter, and distributor of 100% pure and natural essential oils. The company is dedicated to supplying its consumers with high-quality goods at competitive prices. To provide optimum benefits to the customers, we endeavor to preserve the natural ingredients of plant botany alive during the creation of our products.

Company Representative

Thumbnail of user sonamn3
Hello V.
Typically does not respond to reviews

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