• WWEShop

WWEShop

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Overview

WWEShop has a rating of 2.2 stars from 54 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WWEShop most frequently mention customer service problems. WWEShop ranks 619th among Sports sites.

  • Service
    15
  • Value
    13
  • Shipping
    14
  • Returns
    13
  • Quality
    13
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
4
1
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Many mails to waht they call "customer service" only to get useless answers.
How would you rate WWEShop?
Top Positive Review

“Friendly to use”

Mario S.
4/22/22

It's a very easy website to navigate through and has no problems doing so and the items in the shop are really helpful! If you want wrestling merch would recommend this website

Top Critical Review

“Order rejected”

Jean-Paul C.
1/22/24

It's a real disappointment that my jimmy uso t shirt was rejected by the company i admire so much honestly

Reviews (54)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (12)
Thumbnail of user kanerko00
1 review
0 helpful votes
January 22nd, 2024

It's a real disappointment that my jimmy uso t shirt was rejected by the company i admire so much honestly

Service
Thumbnail of user marios282
1 review
0 helpful votes
April 22nd, 2022

It's a very easy website to navigate through and has no problems doing so and the items in the shop are really helpful! If you want wrestling merch would recommend this website

Products used:
Conor’s cure bracelet

Service
Value
Shipping
Returns
Quality
Thumbnail of user nickr1254
1 review
0 helpful votes
January 27th, 2024

I had to speak with seven different people. And I was constantly told different things. My belt had a scratch in it. I had to wait a month and a half just to get my money back after them telling me they weren't able to refund me.

Thumbnail of user kevinb3915
1 review
0 helpful votes
April 3rd, 2024

Awhile back I order the sami uso/zayn shirt. The plan was to wear it to an upcoming event. 5 weeks later I still hadn't received the shirt and had to call and email to get it shipped in time. OK, maybe that was a fluke. Feb 6 I ordered two of the drew McIntyre cm punk tombstone shirts. It's now april 3rd. After again having to call and email finally got the shirts sent. Then, only 1 shows up. Now it's 3 days until wrestlemania and I'm told, oh, we refunded the 2nd shirt. NOBODY ASKED FOR A REFUND, I WANTED WHAT I PAID FOR. THE WHOLE POINT WAS TO HAVE IT FOR MANIA. I mistakenly figured 2 months would be enough time.
How hard is it for a 24 billion dollar company to ship a couple of t shirts? I'm never ordering or paying for anything from wwe again. This is pathetic.

Tip for consumers:
Theres nothing nice I can say

Products used:
Ordered t shirts

Service
Value
Shipping
Returns
Quality
Thumbnail of user maxt54
4 reviews
7 helpful votes
September 28th, 2018

I have been a fan of WWE since the attitude era and I always wanted to own Some cool tshirts and merchandise. Finally I bought it recently and the quality of the t-shirt is pretty good. So overall I am satisfied with the product they sent me.

Thumbnail of user stuart.b
1 review
0 helpful votes
April 27th, 2023

Cristin rocks! Or, Cristin provided me with excellent customer service! I will continue shopping at WWE.com

Thumbnail of user nicks1266
1 review
0 helpful votes
February 11th, 2022
Verified purchase

I'm happy with the phone and the deal I got from the company. I wanted a
Good smartphone that did the basics, and the site recommended one that
Ticked all the boxes. Speaking with the service team helped me get exactly
What I was looking for.

Tip for consumers:
Make sure you read everything on the wwe site.

Products used:
T shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user ashleyp649
1 review
1 helpful vote
April 12th, 2021

I have been a satisfied customer of WWE Shop for a long time without any issues. Recently when WWE announced they were joining Peacock TV, apparently their "shop" underwent a u-haul as well. For the most part it basically looked the same, however the changes were mostly in the search area. It used to be so easy to navigate and find what you were looking for, now it's slow and so aggravating I hate even using it. Which is a very bad thing for WWE.

Thumbnail of user patiencem5
1 review
0 helpful votes
January 12th, 2018

Ive received what I wanted in a two days and Im glad I have a store I can trust! Definitely my go to place.

Thumbnail of user williamss82
1 review
0 helpful votes
March 2nd, 2022

Williams Spraggins Frankie and the other two have been there for years to be the first and only one of

Tip for consumers:
Yes

Products used:
Williams Spraggins

Service
Value
Shipping
Returns
Quality
Thumbnail of user zachariaw
1 review
0 helpful votes
May 2nd, 2021

Very good product!
The printing are 100% legit!
The Shirt is the best quality!
I hope everyone buys T-Shirts from WWE Shop because they are the best!

Tip for consumers:
You can find anything you want!

Products used:
T-Shirt!

Service
Value
Shipping
Returns
Quality
Thumbnail of user cherylb1476
1 review
0 helpful votes
March 20th, 2022

Terrible customer services and wayyy too expensive. After contacting them several times about a return they blew me off with "no exchanges at this time." I will never buy from them again.

Tip for consumers:
Don't. The customer services is pathetic.

Products used:
Kept the shirts since they wouldn't exchange

Service
Value
Shipping
Returns
Quality
Thumbnail of user sonnyh37
1 review
0 helpful votes
March 20th, 2022

I like shopping on here I'm a big Seth Rollins fan and a rK-bro Fan let's goo love it this the best

Products used:
Everything

Service
Value
Shipping
Returns
Quality
Thumbnail of user leandro72012
1 review
0 helpful votes
October 7th, 2023

It's a Fkn problem to put the address right, because the website put another one that is not mine. And I was trying to correct it for an hour and still the same. F*** the website, didn't work for nothing.

Tip for consumers:
The website is USELESS

Products used:
Tried to buy a shirt, but it dosent let me put my correct address

Service
Value
Shipping
Returns
Quality
Thumbnail of user dibbyag
2 reviews
0 helpful votes
July 20th, 2015

Ok

Thumbnail of user jamess5739
1 review
0 helpful votes
December 24th, 2021

The only reason I gave it 2 stars, Is the quality of the shirt. Everything else is crap. I ordered my wife 2 shirts the 10th, never heard a word for day about any shipping. So I called and was told a story about on that day they had a glitch in the system and they couldn't even find my order. Some one will call you... 15 days later I finally get some answers but no product, but at least a shipping idea. 28 days later still nothing

Tip for consumers:
Don't use this site

Products used:
Shirts

Service
Value
Shipping
Returns
Quality
Thumbnail of user francesg329
1 review
0 helpful votes
July 29th, 2022
Verified purchase

Customer service is not polite or helpful at all.my gkid is a big Roman reigns fan. We try to buy most of his items. I order the Roman reigns wrestlemania 38 plaque on may 7, just received a email saying it been shipped on July 29, haven't received it yet so don't know when I will get it.

Thumbnail of user christianr323
1 review
0 helpful votes
January 14th, 2022

Awesome this shop is really good and i like how you have rewards for doing stuff like following on facebook and ect...

Thumbnail of user tammrias
1 review
1 helpful vote
September 22nd, 2020

Wish I can rate a 0. Placed order and 20 days after email stated was shipped, items still not received. Customer service stinks. Called twice and unwilling to refund. Advised me to call back in two more weeks. They admitted they can't even track package. Hard to believe they can just take someone's money for nothing. Please beware of purchasing from them. Not only can I not get a refund, but items were gift for boy's birthday and had to run out and purchase something else. Burned twice by them.

Tip for consumers:
My tip - do not purchase anything from this store/website.

Service
Shipping
Returns
Thumbnail of user nikhilm33
1 review
0 helpful votes
December 5th, 2022

I had ordered the roman reigns t shirt from the website on the 9th of November 2022 it was expected to arrive on the 23rd of November, i eamiled them... the item was lost. I asked the site to reship instead of a refund as i really did want the shirt... it was now expected to be delivered on the 5th of December... i emailed again and its LOST! The live chat assistant said he can only give me a refund as he can not ship again! I have not recieved my refund yet and i still do not get my shirt?

Thumbnail of user kodym10
1 review
1 helpful vote
November 5th, 2020

Items were ordered for a birthday present, when they were finally received I opened the box and it was all completely wrong. Not one item was correct, instead I received 2 random T shirts. I reached out to customer service who told me to send an email but it would take up to 48 hours for someone to review it. It's now been 3 days and I hear nothing. I contact them again and I'm told that emails are delayed so a response can take another few days. This is before anyone has even reviewed my complaint and attempted to process my correct order. So this birthday present has officially went out the window. For a company so large, there is no excuse for the constant deterioration of service over the last several years. Is Vince Russo running this thing?

Thumbnail of user lyndseyc18
0 reviews
0 helpful votes
June 24th, 2022

Have reasonable prices for the shirts and stuff and I left all of the wi ter stuff that is on the website

Thumbnail of user margew21
1 review
0 helpful votes
August 27th, 2021

Bought the Lilly Doll for my daughter as a birthday party and two days later got my money refunded with no explanation. Emailed customer service and received a reply telling me to call customer service. Now I am iffy to order again. My daughter really wanted Lilly though

Thumbnail of user djc102
1 review
0 helpful votes
April 27th, 2021

Great site! Great prices! Easy access! All of your favorite wrestlers are there and the merchandise they have are all unique and wonderful.

Products used:
All

Service
Value
Shipping
Returns
Quality
Thumbnail of user amyb1028
2 reviews
1 helpful vote
September 17th, 2020

I ordered an item for my son's birthday, 2 weeks before the party, and chose standard shipping. I called immediately after I ordered to see when it would be here because if it was going to be too long I would have ordered another with 2-day shipping. I was assured it would be here. The guy even told me it has already been sent to ship. I got an email that it shipped 3 days later, but there is no tracking information. It just says the label has been created. I have emailed and gotten nothing except excuses about wildfires and hurricanes. No real information. There are no wildfires or hurricanes between Ohio and Central Alabama. I will never buy anything from this place again. I should've read these reviews first

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