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  • Zager Guitars

Zager Guitars

Overview

Zager Guitars has a rating of 4.5 stars from 804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zager Guitars most frequently mention customer service, easy play, and high end. Zager Guitars ranks 2nd among Instrument sites.

  • Service
    198
  • Value
    204
  • Shipping
    196
  • Returns
    76
  • Quality
    200

Proactively asks for customer feedback

Positive reviews (last 12 months): 100%
Positive
5
Neutral
0
Negative
0
294
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What reviewers want you to know

Positive highlights

  • I can play bar chords I could never play before and my fingers never hurt after playing for a couple hours.
  • The demos that I heard online, despite mediocre sound quality, were impressive.
  • Their customer service is excellent, and very responsive.

Critical highlights

No critical highlights yet

How would you rate Zager Guitars?
Top Positive Review

“Fantatstic Customer service!”

David B.
11/6/23

I initially had a issue receiving all my items from Zager Guitars. After a few weeks of frustration, Denny Zager Stepped in and not only had my items overnighted to me but also refunded 50% of my purchase price. What a fantastic Business owner of High Integrity! And the guitar itself is awesome. Everything it was advertised to be!

Top Critical Review

“Awesome Instrument”

David W.
12/13/20

My wife surprised me with the Zager 900 top-of-the line acoustic/electric guitar for my 70th birthday. I've had a Martin DR for 25 years and the Zager has a deeper and richer tone and, because of the fret/string distance, is easier to play. Great action & the included Aura electronic package is fabulous. Service and communication with Dennis & his staff has been incredibly impressive. Highly recommended!

Reviews (804)

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Other

Reviews that mention popular keywords

customer service (180) sound quality (23) string spacing (16) african mahogany (25) bar chords (6)
Thumbnail of user davidb10858
1 review
0 helpful votes
November 6th, 2023

I initially had a issue receiving all my items from Zager Guitars. After a few weeks of frustration, Denny Zager Stepped in and not only had my items overnighted to me but also refunded 50% of my purchase price. What a fantastic Business owner of High Integrity! And the guitar itself is awesome. Everything it was advertised to be!

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Thumbnail of user lindar3517
1 review
1 helpful vote
November 24th, 2023

Love the look, the sound and the price. What more can I say. Couldn't even throw away the box it came in such a cool look so framed part of it and it proudly hangs in my living room

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Thumbnail of user bradlyw9
1 review
4 helpful votes
March 24th, 2021

After many years of having put the guitar down, I decided the time had come to pick it back up again.
So after much research, I chose
The Zager Easy Play.
What an amazing choice. It is so beautiful in it's look and sound. I could have chosen any brand, style, etc. But the design really does make it Easy To Play.
Now, I cannot wait to knock the rust off & get back to being a guitar player.
Thank You Zager for producing such a high quality instrument.

Tip for consumers:
These guys know their stuff. They play what they build and they do it very well. Maybe not the biggest name in the guitar world, but certainly worth taking a look. You Will Not be disappointed.

Products used:
Zager Easy Play Guitar

Thumbnail of user davids7659
1 review
3 helpful votes
March 2nd, 2022
Verified purchase

After experiencing the personal attention to my questions, before buying, I am now moved by the integrity of this solid built guitar. The action is better than my Alvarez guitars. I find more comfort in forming chords with less fret buzz and/or finger crowding. It feels a tad different, but I attribute that to years of using other guitars, often with their challenges. String height adjustment is possible, the craftmanship is top notch, having received improved bracing, as Denny Zager noted. The sound w/out amplification is deep & warm. All in all, I consider this my last 'main' guitar, and it has so far proven itself!

Products used:
guitar

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Thumbnail of user jamied286
1 review
4 helpful votes
January 7th, 2021

This is by far one of the best guitars I've ever owned. I have a 1965 Martin D-18, a 1973 Taylor 618 and now an absolutely stunning Johnny Cash 800 Series Zager. It plays amazing, the craftsmanship is impeccable, and it sound ( in my opinion) better that my two iconic guitars. It sounds bright, big, warm and full... You will LOVE This instrument. If you're contemplating don't. I've been playing guitar now for over 50 years and you will not be disappointed!

Tip for consumers:
Believe what you read...it’s all true!!

Products used:
Johnny Cash 800 Series

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Thumbnail of user richardj856
2 reviews
1 helpful vote
June 12th, 2023

I was lucky to find a used ZAD900CE Tobacco Sunburst in "mint" condition and I am stunned with the sound, playability and looks of this guitar. First, it looks like a $5000 guitar with the abalone inserts, maple binding, Grover tuners, Aura Pro pickup and absolutely beautiful finish. Second, everything they claim about being easy to play is true! This is the best guitar ever and I have owned Takamine, Martin, Taylor and Fender acoustics over the years. My arthritis can flare up at times but this guitar is so easy to play that I can sit for hours now. Finally, I can't say enough about the Aura pickup. It is the best pickup I've ever played with on any guitar. It is easy to download sound images from the Fishman website and it sounds fantastic plugged in to my sound system. I don't even need an acoustic amp any longer as I now go directly through the mixer and it sounds great. Do yourself a favor and try one of these guitars. Denny Zager is building some of the finest acoustic guitars available today at reasonable prices. Once you put one over your shoulder you will see what I'm talking about. Zager is the best kept secret in the acoustic guitar industry! Thanks Dennis and Denny, your commitment to excellence and wonderful customer service is second to none!

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Thumbnail of user josephw1498
1 review
2 helpful votes
May 23rd, 2022
Verified purchase

I bought the ZAD80CE "AURA" Black Lacquer Special Edition Solid Cedar/Rosewood Acoustic Electric Pro Series. When it arrived I had a house full of family. Well that didn't stop me from breaking open the box. After getting the guitar out everyone was amazed by two things: how beautiful the guitar was and what a great sound it had. They also like the sturdy case it came in. Oops that's three. Well needless to say I love it!

Thumbnail of user patriciag1997
2 reviews
1 helpful vote
April 7th, 2022
Verified purchase

I would recommend Zager guitars to anyone interested in purchasing a sound, quality constructed guitar.
I purchased the parlor model and am very pleased with the sound and easy playability.
Their customer service is top notch, they're very prompt on answering emails, and helping in whatever way they can.
Zager is the only company I'm aware of that will allow you to try their guitar at home for 30 days and pay for return shipping if you're not satisfied. Thank you Dennis Zager and staff, you all are great!

Thumbnail of user guya76
1 review
4 helpful votes
September 14th, 2021
Verified purchase

"I was in the market for a high end electric acoustic. I was considering a Martin or a Taylor. My brother in-law who is associated with the music industry suggested I check out Zager guitars. I had never heard of them, but I watched a few YouTube side by sides and read some reviews. It was a bit difficult to make a decision sight unseen. It was absolutely the correct decision I am thoroughly enjoying my new guitar, it arrived in perfect condition. I love how bright it plays, the craftsmanship is excellent."

Products used:
Guitar

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Thumbnail of user brucek475
1 review
0 helpful votes
August 20th, 2022
Verified purchase

Zager guitars are for real! They truly play like butter and sound amazing! I'm 65 five years old been playing off and on most of my life, mostly on these days and my ZAD50 sounds as good as anything I've heard. I took a chance on them a couple of years ago with one of Zager's parlor guitars, starter models. I was so impressed with it I'm back again, and really happy I did! I would recommend Zager guitars to anyone looking for a real keeper! Gratefully Bruce!

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Thumbnail of user mitcha40
Denny Z. – Zager Guitars Rep

Thank you so much for your kind words Bruce.

Thumbnail of user waltere213
1 review
5 helpful votes
February 25th, 2023

I've had a ZAD80CE for several years that I purchased directly from Zager. The pickup was giving me an issue when volume was adjusted. Contacted Zager and without the need to jump thru hoops and go round and round they immediately responded and sent me a new Fishman pickup. Guitar sounds great once again. Thank you Zager for your great guitar and service. Walter Eckes

Products used:
Guitar

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Value
Quality
Thumbnail of user scottm2725
1 review
2 helpful votes
September 4th, 2022
Verified purchase

Absolutely floored! The quality of construction, beautiful woodwork, and ease in playability are amazing! It's so easy to play I have to actually adjust the way I play since my other guitars require much more pressure and have less "finger room"! I love it! Extremely excited to have a piece that was crafted by the guy that introduced me to the 6 string and finger style playing! THANKS DENNY!

Thumbnail of user mitcha40
Denny Z. – Zager Guitars Rep

Thank you for supporting the Zager brand and my family. Without you we wouldn't be here.

Thumbnail of user johna3183
1 review
1 helpful vote
July 16th, 2021
Verified purchase

Needless to say, I am so happy with my new ZAD50CE Acoustic Electric Vintage Sunburst Zager guitar. Beside the beautiful quality and construction, I am amazed with the clean and crisp tone it gives. I just put away my HD28 Martin Knowing I will be playing this guitar for a very long time. If anyone is looking for a top quality, great sounding guitar, check out Zager Guitars online.
Mahalo Denny for including the extras.
Best regards, John Awa

Tip for consumers:
Highly recommended if you are looking to buy a quality guitar

Products used:
ZAD50CE Acoustic Electric Vintage Sunburst Zager guitar.

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Thumbnail of user richardl1640
1 review
1 helpful vote
June 21st, 2021

Zager Guitars number one goal, in my experience, is to make sure the customer is happy! The Guitars are as advertised. They play as smooth as silk or as some might say, like butter. The real test was after playing for 3 hours at night and then the next morning playing again for a while and no finger soreness. No buzz in the strings, barre chords are easy to hold and everyone wants to try that new guitar. Great job Zagers!

Products used:
Guitar

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Thumbnail of user joed1420
1 review
1 helpful vote
August 25th, 2022
Verified purchase

My ZAD 20e arrived about a month ago. Although the action was too high, I could tell it is a quality instrument. I decided to loosen the strings and let the guitar breath for awhile.
Today I adjusted the action, and it's very close to perfect. Plus it sounds incredible, very resonate.
It plays and sounds better than all my others including Gibsons, Sigma, Epiphone, and several other vintage ones. She, s a keeper and I would strongly recommend Zager guitars!

Thumbnail of user mitcha40
Denny Z. – Zager Guitars Rep

Thank you for supporting the Zager brand and my family. Without you we wouldn't be here.

Thumbnail of user janines97
1 review
0 helpful votes
January 28th, 2021
Verified purchase

I received my ZAD80CE Aura OM Guitar and it looks and sounds beautiful. I was looking for a quality acoustic electric guitar with great tone and easy playability and this guitar has exceeded my expectations. Customer service is outstanding! All my questions and concerns were answered in a professional and very timely manner. I'm looking forward to enjoying my Zager guitar for many years to come and am so glad I made the purchase!

Products used:
Guitar

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Thumbnail of user johnl5035
1 review
1 helpful vote
April 28th, 2022
Verified purchase

I've only just bought this guitar, used, from a music shop in Sheffield, England. Chords all up and down the neck ring out like a bell. It's sustain seems to go on forever. I own a few acoustic guitars, including a Martin D28. I intend getting shut of most, but keep the Martin and this one. I must say that it's the best sounding and the playability beats all my other guitars.
I am so glad that I have found this guitar. Also, I have been in touch with Zager and the response time is excellent.

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Thumbnail of user jimc1632
1 review
0 helpful votes
October 12th, 2022
Verified purchase

I ordered a Parlor E model as a comfortable option to play at home and write on. For the price, this is an incredible guitar- I have a similarly sized model from a competitor and the Zager has a deeper, more resonant sound. Now, this IS a parlor guitar, so I'm not expecting it to be the equal of my full size acoustics, but it plays beautifully (came set up perfectly) and looks gorgeous in the gloss finish over mahogany. The included case includes a hygrometer to keep an eye on the guitar's health, and (although they haven't arrived yet) there were a bunch of extras included with the purchase. The guitar arrived safely packaged, in a timely fashion. With free return shipping - who else does that?! - I absolutely encourage you to give Zager a try next time you're looking for an acoustic. Hoping to get a larger one down the road as well, possibly the cedar topped model OM size.

Tip for consumers:
Only that the accessories package would not come with the guitar itself, due to supply chain issues

Products used:
Zager Parlor guitar

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Thumbnail of user mitcha40
Denny Z. – Zager Guitars Rep

Hey Jim., All Accessory packages will be shipped before the end of October. It was a pleasure doing business with you. We work really hard to make sure each and every customer is happy. It’s all possible because of customers like you & all your support. Thank you!

Thumbnail of user charless2087
1 review
1 helpful vote
November 2nd, 2021

Due to left hand surgery, I could not play my '`76 Guild D25. I thought I would give Zager Guitars a try. Having received my ZAD 50 CE earlier than anticipated, I am totally gassed. Received today and so totally pleased by quality, sound and playability of guitar. Amazing instrument to help doctors, lawyers and Ibankers to sound somewhat talented.

Playing like I did a long time ago before surgery; thanks. Truly pleased.

Charlie

Products used:
Acoustic Guitar

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Value
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Thumbnail of user miked1670
1 review
0 helpful votes
April 11th, 2022
Verified purchase

After waiting a while I finally received my Zager 50CE Cutaway guitar. If I was upset about the wait it subsided quickly after seeing this beautiful piece of work. Sound is incredible and plays easier for me which was what attracted me to spend what I would never have spent. I'm excited to play again and have started taking guitar lessons online to learn to really make music instead of just playing the same old chords again. Thank you Zager family for renewing my love for playing guitar again!

Thumbnail of user dennisg644
1 review
1 helpful vote
July 1st, 2022
Verified purchase

I received my Zager 80CE in late May and it is just an incredible instrument. Simply just can't put it down. I own Taylor's, Martin's, and even an old favorite, a classic vintage 1970's rosewood Alvarez, but this guitar has instantly become my favorite. Great sound (getting better every day), playability is off the charts, and it's quality is exceptional. My only dilemma is whether to keep it in my summer home or send it south with me for the winter? I have a birthday coming up …. Maybe buy another to have one at both places could be a workable solution.

Thumbnail of user brianw1958
1 review
0 helpful votes
April 20th, 2022
Verified purchase

Just received my Zager ZAD50CE African Mahogany model and it is 100% flawless! I'm 65 and the fingers are starting to become arthritic and I was looking for an easier guitar to play. I was not disappointed with the promises made about this easy play guitar, especially after lowering the string height. It took a few months to arrive but when the case was opened, all was forgiven! All of the extras, tuners, capo, picks, t shirt and free online lessons took it over the top! In the first 24 hours I have gotten 2 offers to buy it from me- no thank you!

Thumbnail of user sethh169
1 review
0 helpful votes
May 10th, 2022
Verified purchase

I started playing two years ago. Wasn't sure if I would stick with it so bought a low-end Martin. Now realizing I want to stick with it did some internet research for other options. Found this small company in Nebraska that seemed to offer exactly what I wanted - an excellent acoustic at a price that doesn't make me choke! I received the guitar last week.
Outstanding craftsmanship. The guitar looks fantastic and plays even better. Don't expect I'd need another one anytime soon but if I ever do it'll be another Zager. First-rate customer service to boot. Highly recommended.

Thumbnail of user chadh425
1 review
0 helpful votes
May 27th, 2022
Verified purchase

Amazing quality. I bought the OM acoustic for my wife's 15th anniversary and it plays really well. The craftsmanship is superb and customer service great. Try to email the owner of Martin, Gibson, or Fender, at Zaeger you will get a personal response. It's more than just a high end guitar that will be played, it's the long term relationship built!

Thumbnail of user reneel191
1 review
2 helpful votes
August 2nd, 2020

I don't have enough adjectives to describe this sweet guitar. I own 3 other acoustics - all fine instruments. Whether it is the neck structure or the string quality on this Parlor Zager - it really is easier to play for longer. After first time practicing with it; I can say it fits me better than anything I've picked up. Beautiful deep earthy sound. The sustain lasts a few nanoseconds longer than my other guitars... it fades rather than drops. So chord changes sounds smoother. Very, very happy.

Tip for consumers:
Read all the reviews and watch the videos on the Zager site to help you decide which model is right for you.

Products used:
I purchased the Zager Parlor Guitar. They included a hard body case with humidity gauge built in. Also, Zager picks, capo, tuner, t-shirt and on line lessons. Wonderful package!!

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From the business

Zager Guitars were created by Master Guitar Builder Denny Zager to play easier than any other Guitar. 100% Money Back Guarantee, Lifetime Warranty

Business Highlights

  • Family Owned
  • Est. 1969
  • 100% money-back guarantee

Business History

Denny began playing guitar in 1949. He taught himself how to play the hard way…listening to songs on the radio and practicing hours every day. Years later he began writing his own material getting local air play and at the age of 15 had the #1 song in the 4 state area.

Over the next decade he put together several well known local bands…“The Devilles“ and “The Eccentrics.” When looking for a guitar player for the Eccentrics Denny discovered Rick Evans and soon after they formed their own duo “Zager & Evans“ who produced “In The Year 2525.”

After touring around the world Denny came back to his roots in Nebraska and focused on his one true passion…the guitar. If you know the music industry you’ve probably noticed that some people are in the business for fame and fortune while others are there for the love of the music.

Denny simply loved playing guitar and performing was an avenue that allowed him to do it. Unfortunately Denny was never comfortable in the spotlight which is why he retired from performing and began doing what he loved most …creating music and showing others how to do it.

Company Representative

Thumbnail of user dennisz222
Dennis Z.
Founder
Denny Zager is part of the legendary recording duo “Zager & Evans” who wrote “In The Year 2525,” the #1 song of 1969 and the biggest one-hit wonder of any artist at any time in recording history selling over 20 million records world wide. You may have seen Denny featured in Time Magazine, Newsweek Magazine, and The New Yorker. Denny has been asked to make numerous television appearances including The Tonight Show, The Ed Sullivan Show, The Dick Cavett Show, Top Of The Pops, The Music Scene with The Beatles and The Rolling Stones, and he was also one of the few musicians asked to play at Woodstock in 1969 with Jimmy Hendrix, Santana, and The Grateful Dead.

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