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alex d.

Contributor Level

Total Points
1

1 Review by alex

  • HobbyTron

2/1/17

Zero Stars - They are running a scam, bought a remote control helicopter. First flight on take off, cheap plastic gears blew apart as soon as I hit the switch. Product was terrible quality, not same as shown in picture, came from China. Abysmal customer service - won't answer your calls or return messages. Multiple complaints across the board, winded up eating the cost. Save yourself the trouble and heartache buy else where.

PS - Don't buy into their self promoting reviews, they are fake as well.

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Shina D.

Alex,

We are in receipt of the complaint for the above referenced customer. As a Resolution Specialist, I welcome the opportunity to respond to the customer's inquiry.

I would like to rectify this issue. Please contact me directly at reviews@hobbytron.com with your order number, name and email address so I can pull up your account I would like to work with you. I hope to hear from you soon.

Thank you for taking the time and effort to bring this issue to our attention.

Best,
Shina

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