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I had a horrible host experience and he dediced to replace ALL locks and linens at my expense. Airbnb allowed. How do you break TWO locks? I reported one broken BEFORE I left, owner 2 hours away didn't care to come or send local help. Airbnb told me I needed to take photos and videos upon checking in and when leaving to prove conditions! Really? The host/Airbnb client more important than a renter. When they run out of renters, what then? Good luck! My last time for sure
Annette S.'s review of Airbnb earned a Very Helpful vote
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