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Anthony C.

Contributor Level

Total Points
82

1 Review by Anthony

  • Crutchfield

7/21/22
Verified purchase

Definitely won't be using crutch field again unfortunately even though they have a lot of useful things, the reason I say this is because of there 2 day shipping is not 2 days I ordered a battery on Wednesday around lunch time and everything was good I thought it was odd that by dinner time I still had not gotten a shipping confirmation but just assumed maybe they hadn't updated it I went to bed excited and ready for the Texas heat wave car audio show this weekend as the 2 day shipping was perfect. Then I wake up Thursday morning excited and check the shipping status and still hasn't shipped I then get a text that they need to confirm my order they needed a home phone or work phone number of the address listed…. A land line…. I can't even remember ever having a land line at any house ever in my entire life so I found that odd to be a requirement luckily I just gave them an old address instead even though neither make sense in my mind and I never have heard of anything like this but I comply and still excited assume everything is fine and I'll be able to make the show with my car audio build for the first time and this battery is the last component the shipping status now says confirmed and says Friday delivery still as I ordered it mid week but I doubt that and assume that Saturday it will come which is not ordered but still fine unfortunately now due to this weird requirement to confirm my order I will receive my order Monday and miss the entire show and wasted the money I paid to order the tickets to enter the show so now with that they have lost my business thanks for the battery but I ordered from them due to the fact of 2 day shipping which is actually 4 day shipping thanks to that step of the process which to this day I still don't understand and the cherry on top is UPS doesn't even say they've gotten it yet just label created

Products used:
Battery

Service
Value
Shipping
Quality

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