After writing my first review about my order, I get an email offering to correct my problem but they need my correct order number. Well, wouldn't you know that there was no invoice in my package so I don't have an invoice #. This is just too much trouble. I do not have the time or energy to deal with this any longer. I've learned my lesson. Don't order from any site until you've read the reviews.
Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com