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They sent my elderly mother a sample of their cream that they said on the call was FREE, and then for almost 9 MONTHS so far have been harassing her for payment via various phone calls and a "Lawyers" letter that when i emailed them I received within the hour another mail from Dermafutura. This is misrepresentation. They then have said they have attempted to collect the parcel back and have not done so, and now expect an EIGHTY ONE YEAR OLD WOMAN IN A PANDEMIC, to queue at the post office and return the parcel out of her own pocket! They told her on the phone it was free and have been hassling her like mad for a jar of overprices cream and now want £106! The costs involved to return it ( even though they said they would reimburses, I wont trust them for a second.) This is just misrepresentation and I shall be contacting a few consumer rights pages in the newspapers this weekend as I am sure they will be interested in such shady and shameful practices like this especially during a worldwide pandemic. They come to the door and take the parcel back, no ifs and no buts. Why should my mother be out of pocket! The newspapers shall be contacted this weekend as the harassment they have caused my mother at her time of life is not on!
Brian McNeill, Glasgow, UK
Tip for consumers:
AVOID!
Products used:
the parcel is still sitting opened with an original invoice and the overpriced cream unopened!
The representative from Badoo DID NOT get in touch with me after saying he would, well badoo did indeed contact me by lifting £119:99 from my bank account yesterday, NOT HAPPY :( and unless money is returned shall contact the newspapers abt then taking money from a disabled man who accidentally clicked that when he didnt mean to
All they are interested in is fleecing you! I have MS and I accidentally swiped to buy Badoo Premium for LIFE! And it has cost me £120! My motorskills and co-ordination at times are pretty bad I didnt mean to buy this service. Badoo customer services said that it couldnt be resolved so I have had to now get paypal involved, I am now worried and anxious as I am going to have to put more money in my bank account to cover this, I wouldnt be surprised if this causes an MS Relapse. All Badoo are interested in is TAKING YOUR MONEY! If Indeed this is not resolved I shall be contacting the newspapers, I am not happy I didnt mean to swipe to buy badoo premium for life! In fact I have had enough of this site period it is an expensive waste of time.
Tip for consumers:
Dont bother
Hi Brian!
We're truly sorry about this. I will now get in touch with you via private message, but please send us the email address or phone number linked to your account and we'll look into this for you. Please rest assured we want to resolve this as soon as possible.
We look forward to hearing from you!
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Hey Brian!
We have sent you a private message with a resolution to this.
Please do not hesitate to get in touch if there's anything else we can do for you.