Brian R.

This was the third pair I've bought from this company. The first pair fit really well after a few washes. The second pair was a different denim. They didn't shrink much at all and were a little long and loose in the seat. Thinking I had the measurements figured out, I tweaked my profile and ordered a third pair. They actually came in baggier in the seat (plenty of room for an adult diaper if needed) and two full inches too long. I sent a photo with a measuring tape showing that the length was a full 2 inches longer than I had ordered. They won't take the jeans back and give me a refund. They want me to take a complete photo array showing every measurement and then they will make me a new pair for half price. They sent me a defective product and want me to pay an additional 50% for a replacement. What if the replacement is bad? Another 50%? 25%? I tried this company because I'm hard to fit. I'm 5'3" tall and 115 pounds. Two inches in length is a lot on my frame. I'm sure they can make a great pair of jeans. Just be forewarned. If they screw up, the customer pays the price.