Barby P.

I am not much of a person to review anything I have ever purchased. This time around I needed to do so. For the first time after much watching videos on how to resale items. I figured I'd give this a try. I did not bother to go on google and read reviews. I trusted the company and placed orders. I started to receive my boxes. All measured what was stated. Except 2 boxes. I ordered 59qty of Wholesale Packages Merchandise Returns, Lost Mail, Undelivered Post - worth $5,000.00 (because you cannot sell anything less of value of that amount / total). When I opened the boxes the items were not lost mail, merchandise returns or wholesale packages. It was "PRODUCE PRODUCTS". The picture and quantity did not match what I received. I contacted them and I was told to file a dispute. That it will take 10 days to resolve. They asked for a video (I had to film and post a video on youtube for them as requested. I sent them the link. This was necessary because they needed to see what I had received. They asked me to take the items out of the box. I filmed 2 boxes. Which there was a label with a barcode outside the box stating what the items were inside and qty. I sent them the link) - I received a response to reply of the qty I had delivered once again. I knew then, my leg was being pulled. They saw it on the video. I called again. Was advised that it takes 10 business days for a resolution. I waited. Yesterday was the 10th day and my dispute was declined! It states that it is unknown what the packages have inside and there is no guarantee of what is inside the packages; (this is BS) because the box clearly states whats inside of the box and there are like 3 labels below mine. For then this box has been around. I lost this Auction at the end because they took my money and did not care about my situation with seller: surplusandreturns. The seller should take responsibility for ones action because description shown is not what I got. I received EXPIRED PRODUCE! My final and best advise - purchase else where! Stay away from these people! - God Bless