I've never bought a pair of shoes from VIPME that I didn't like. If something didn't fit, they pay for returns and send me a replacement immediately. It is a very organized company, they email me for everything. So I'm never " guessing". I rarely find cheaper prices for my shoes anywhere else if not VIPME. Always have had wonderful experiences with VIPME. They have a great selection! They have a large variety of sizes! I would like to have more company out there with your professionalism and competency.