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Cassablanca K.

Canada

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1 Review by Cassablanca

Wayfair CA

  • Wayfair CA

“Poor customer service on big ticket items”
8/25/23

I purchased a couch set in 2021 with 5 year warranty. Full of snags and was denied coverage or an opportunity to make it right with Wayfair after my claim was denied. One should not have to replace a couch every two years. Poor craftsmanship, poor customer service. Never again.

Products used:
Couch

Service
Value
Returns
Quality
Wayfair CA product 0
Wayfair CA product 1
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