I bought concert tickets approximately 6weeks ago. Said concert was canceled in less than 4 days of purchase. I immediately requested a refund & here we are 6 weeks later without a refund. Customer service has given me the runaround from day one of trying to get my money back. I disputed the charge with my Credit Card company. Finally,Seat Geek says if I have the CC Company remove the dispute they will process my refund. I did so only to then have Seat Geek say that they need a document from my CC company saying that the dispute was lifted & a screenshot will not be accepted. I've since filed a new dispute with the CC company. No one should have to beg & jump through hoops to receive their money back. It sure was a Quick process to take my money. I would advise to NEVER do business with Seat Geek.