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Christian R.

Contributor Level

Total Points
81

1 Review by Christian

  • Freecash

3/13/24
Verified purchase

Trash site, you'll spend 30 minutes doing a survey and not even earn the advertised amount (e.g. 3.50 offer and only get 20 cents). ALSO they don't pay out after finishing games. I spent 4 hours on this stupid mobile game and didn't even get paid out. Save your time, don't sign up. Oh and they also require you send your drivers license to withdraw anything. 100% bs.

* Freecash attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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David S. – Freecash Rep

Hello Christian R!

We strive to offer our users the best and most reliable survey providers, so we are especially saddened to hear you've had a disappointing experience with our surveys. Our survey providers are always working hard to try to bring you a wide variety of surveys that you may qualify for, based on your demographics such as age, income, location, interests, etc. A market research company doing research on how to best sell a product in America, for example, may not need as many respondents from Germany, and may not credit for a German respondent. This is just an example of how a person can complete a survey and yet still not be paid.

That said, we understand how frustrating it is to put in the time and effort into a survey and still be rejected for your efforts. Please reach out to our support team at support@freecash.com or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) to see if there's any tips or tricks we can pass to you!

We understand you have concerns about providing photo identification so we can verify your Freecash profile. Please note that this is a standard “Know Your Customer” procedure to prevent fraud. At Freecash we have a plethora of fraud prevention processes and automation in place to prevent abuse of our services. As we have over 15 million registered users we must apply due diligence when dealing with online transactions to protect both our community and our partners from scams. We can assure you that we have strict privacy policies in place to protect our users which comply with the the European GDPR.

Should you have any questions related to our privacy compliance, we suggest you read our Privacy Policy here: https://freecash.com/policies/privacy.

Looking forward to hearing from you.
Kind regards,
Jax

Christian Has Earned 1 Vote

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