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Cindy O.

CT, USA

Contributor Level

Total Points
160

2 Reviews by Cindy

  • Funko

3/3/23
Verified purchase

I ordered a Boxed Stan Lee Tee shirt for my daughter. When I received the box, I thought it an odd size box for a teeshirt but sent it to her in Florida from CT. She received it yesterday and, instead of the t-shirt they sent a (yuck) DC Superman Funko pop. WTH?! Gotta be all ESL warehouse workers that can't tell the difference between a doll and a T-shirt.
They have not responded to me, other to say, we received your message. (don't bother us again). NO phone number to contact them at and I see I have 15 days to return it and I am almost out of time!
I will NEVER purchase anything again from these mental midgets! Picture one is the tee shirt I ordered, the other is what they sent!

Products used:
None yet.

Service
Value
Shipping
Returns
  • DERMA E

10/20/22
Verified purchase

This product is offered through my UHC benefits and supplied through Walmart. So, I thought I'd give it a try. When it arrived, NEITHER the box nor the outer cap was sealed. In fact, the cap was loose enough that some of the content had gotten out of the jar into the inner top corners of the screw cap, with the thin, inner lid obviously loose as well.
I am afraid to use this. WHY is this not a sealed product.?! Anyone with a sick sense of humor or a grudge could easily taint these with something dangerous. And who knows how much was actually in the container to begin with, as mine looked only about 3/4 full. I DID smooth it out on top, as it was very lopsided to get a feel of it on my fingers.
I have tried for 4 days to contact Customer service there at *******344. I repeatedly get the same, "we are too busy to bother with you at this time" EVERY time and tell you to leave a message.
Today was the third or fourth (lost count) and I marked it as URGENT.
If they are selling potentially unsafe materials and don't even have the courtesy of either answering the phone or returning my and probably other people's calls regarding this situation, I say AVOID like the plague.
Additionally, in my message today, I said they had until 5 PM TODAY to respond or I WILL contact both my Connecticut Attorney General Tong as well as the FDA.
I have had it with such horrendous Customer Service from a company I received an iffy product from.
A FAIL of a company, in my opinion.

Products used:
none

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