Dakota L.

My experience seemed thrilling while I was making the purchase. I was waiting and tracking these really gorgeous silver boots that I've wanted for yeeeears! I was soooo excited! I shared all my shoes options with my followers, they helped me pick that pair collectively. I shared the shipping information as it came to my place. When it arrived I opened the package for my viewers only to find a black combat boot that was 3 sizes too small. I emailed you guys, and emailed again and never heard from anyone. I don't understand the return policy and honestly didn't really care for it because I live at home full time with a new born baby… I order online to avoid hassle as I don't have a vehicle to go shopping anywhere. So I was really excited for the boots. I ended up gifting them to the homeless shelter I live near because I had no use for them. I shared candidly with my viewers that I'll never shop from your site again. The fact that my order was handled so stupidly. The fact that months have went by and no one contacted me directly or with any amount of care. Instead it's just another app with, what I assume is some AI ran program so there's no real people to deal with my issue.

Yeah, as a single mother who admires the convenience of online shopping. You really, really ruined my experience. I survive on assisted living income… therefore my online purchases are limited and the reason I utilized your site was because of the deal you get from your first purchase… I can't really afford to order from you guys again/nor regularly as I took a Loss last time & can't afford to buy new shoes every month.

Anyway. Thanks for nothing.

Sincerely, Dakota Laliberte