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David M.

Florida

Contributor Level

Total Points
80

1 Review by David

  • Textbroker

6/10/22

I have used TB since 2016. They started off great. I've used them for many articles. Throughout the years I have noticed the quality being no better than the freelance services online. Granted I didn't have 5 star articles written but most of the time the author didn't follow the direction even after a revision request. I find that after rejecting the article Text Broker is quick to refuse your rejection without paying attention to your side of the story. After years of using them and paying for a service that didn't meet my expectations I have no choice but to use other providers. Save yourself the BS of contacting customer service after they wrongfully reject your rejection. The quality assurance team isn't thorough. They are quick to refuse you and make you pay for something you didn't want.

Anyway they did refund my money but it wasn't until I disputed it via email and through a customer service rep. They had to look into my side. Whoever declined it originally copy and pasted the crap in the email.

Service
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Quality

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