I hired a van for 3 hours, I installed the app but when I found the van inconveniently hidden around a corner in a remote Oslo street, the app informed me that "booking has expired" and naturally we had no possibility of opening the van and we had to leave it where it was.
Attempts to contact an actual human being were hopeless. We were sent round in circles.
This firm is untrustworthy. Do not waste your time