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My honest experience? Ordering a Hobbytron product "says" email confirmation will be sent. IF NOT, DON'T SAY YOU WILL! Nothing sent, no record of order. Being a dumbass after days of waiting for an email conf, I called Customer Service, they had no record (based on name, cc number, nothing)... so ordered the same product again. Guess what? I ended up with 2 of the same products with no recourse via Hobbytron's "NO RETURN" policies. I'm a web programmer, a conf email is not that hard folks! Worst yet, 0 response from Hobbytron Customer Service. Don't fall for Hobbytron's scam! Hobbytron's business model (i. E. ripping customers off) will only last so long.
David S.'s review of HobbyTron earned 3 Very Helpful votes
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I placed order for Christmas and provided an address for the gift and my home address for my...
We are in receipt of the complaint for the above referenced customer. As a Resolution Specialist, I welcome the opportunity to respond to the customer's inquiry.
We have looked into the situation and we do see that you made 2 orders an hour apart from each other. I do apologize you were given incorrect information. In our system by the phone and name only one order pulls up. It appears there is glitch. I sincerely apologize. I have refunded your second order. Please allow 3-5 business days for it to show in your account. Please let us know if we can assist further regarding this matter. We apologize for any inconvenience this may have caused you.
Thank you for taking the time and effort to bring this issue to our attention.
Best,
Shina