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I purchased a mother of the bride dress from them, it was huge! Their hassle free returns is a joke. I sent three emails requesting a return label so I can return the dress in the time frame allowed. They never answered any of my emails. Finally I was able to get a lady on chat to help me. I returned the dress and I still have not received my refund. I will never buy anything else from JJ House! Weddings are stressful enough without a dress company adding much stress!
Debbie B.'s review of JJ's House earned 16 Very Helpful votes
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Items were returned! Why are u emailing me saying otherwise? SCAM!
I ordered 3 dresses on the 'try before you buy' promotion and they sent me the wrong size. I...
Dear Customer,
I hope you have a good day.
We are aware of your main complaint and are sorry to bring you any inconvenience.
We have located your order and we will report your problem to our customer service. They will contact you soon. Remember to check your email.
Looking forward to your reply soon.