Long-time customer lost. Brand-new computer, took out of box, there is an issue with it (personal preference for use case, not manufacturing discount) and because I actually TOOK IT OUT TO FIND OUT WHAT THE COMPUTER LOOKS/FEELS LIKE that means I can't return it. Mea culpa for not reading return policy well. Say what you will about evil Amazon, going there next time. I've probably bought $20K of stuff from B&H over the last 4 years. They don't need my business and it shows.
Thank you for your order and this feedback. We regret your dissatisfaction. Please email henryp@bhphoo.com with a note and the original B&H order number so I can see if there's a amicable resolution to this. -- Henry Posner / B&H Photo-Video