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DM S.

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1 Review by DM

1-800 Flowers

  • 1-800 Flowers

“Poor customer service and delivery”
1/30/24

I ordered 8 days ago. Called yesterday and they did not know why Shari's Berries were not delivered last week. They never contacted me. They said they would delivery by today. Today went by and I called again and now they say they cannot deliver at all as they have no one to deliver. I, again, had to call and track down my order. I live in a middle size town in PA so there is no reason why it could not be delivered. Will never use them again. Terrible customer service.

Tip for consumers:
They do not follow up with orders and I had to spend 1 hour over 2 days tracking my order down only to be told that they could not deliver. Embarrassing.

Products used:
None - they refunded me.

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