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Very easy to use although I did not get a response at all when I entered an inquiry about local pick up from my closest store. I ended up just going down there in person to see if they had the lamp in stock which they did not. That was a little irritating. But the lamps are absolutely beautiful. The bulbs that were recommended as being used with this lamp, however, were not the right size. It wasn't a big deal; we just kept them for something else and got different ones, but I would recommend that whoever pairs bulbs with lamps checks into that because they were too long for the shade.
They had the lamp I wanted that I found on Amazon and I opted to order through the retailer directly rather than going through Amazon.
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Basically very good. Trying to find a ceiling fan with a light for an 8 foot ceiling was hard for...
Hi Erica - we apologize for you not getting a response from one of our stores. We'd like to learn more about your experience, so if you could, please send an email with additional details to Community@LampsPlus.com. We will then investigate an see what happened. Thank you for your comments, we appreciate them.