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Erin B.

Contributor Level

Total Points
81

1 Review by Erin

  • JJ's House

2/21/24

Do not do the custom fit, they don't get it right, and are unwilling to refund or even try to fix their errors. Very poor customer service!

* JJ's House attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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JJ's House R. – JJ's House Rep

Thanks for your review here.

We are grateful for your feedback. However, after confirmation with our dressmaker, the measurement we made for the bust corresponds to your request, which is 35 inches.

We appreciate your understanding that when we made the custom-sized dress, we would make it based on the data provided, without adding too much room. We are sorry to learn about your dissatisfaction and our after-sales team has provided our solutions.

Thanks for your time.

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