On Tuesday 7 December 2021 I moved USD1,700 from my bank to AdvCash. I then transferred this to Binance. The money never reached Binance. AdvCash says that I have a USD1,700 balance, but when I try to withdraw or transfer it, it tells me that my balance is zero.
I have contacted AdvCash support. They noted correctly that AdvCash shows no transactions on my account. That is true, it doesn't, but then how to explain the following:
1. The USD1,700 balance that shows on my account;
2. The fact that I unlocked 4 achievements when I transferred the USD1,700;
3. That USD150 that I transferred some days earlier and lost on a bad trade also does not show?
AdvCash suggested that perhaps I used a different account, but I pointed out that I only have the one. I have not heard from them since despite numerous requests.
Perhaps AdvCash is not a scam. Perhaps it just has unreliable technology and support that just doesn't care. Either way, just stay away from them.
Flavio, there were no 'numerous requests', you have one support ticket with our reaction to your request in about 20 minutes, after that you did not post anything in it. Not sure why you decided to misinform people about it. To make things sound worse than they are? Your account has 0 transactions and $0 balance. You could not have deposited any USD from your bank because we do not have SWIFT deposits, only SEPA in EUR. You seem to be very confused about where your money is (on a crypto exchange, according to your screenshot that you just sent) and what exactly is going on. There are no problems with your Advcash account whatsoever, you have not used it for any actual payments yet. Our operators will try to explain things in your ticket now, but please consider the possibility of taking this review down as the things you are accusing us of never happened.