If I could give them zero stars I would. I purchased Cardinal Health Premium Disposable Underpads. These liners do not work, they are more water-repellent than absorbent. The urine stays on top of the pads and caused a breakdown on my grandmother's bottom. I called to complain, but I was told, they would not replace their defective product and would only take a complaint, but could not guarantee anyone would get back to me and there is nothing I can do. I will never trust or purchase anything from this company.