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I had one great experience with Zaful and one mediocre one. I bought some bikinis which were not the size described on the UK size chart and were far too big. The quality of the garments was really high and I loved the design so when the customer services sent me a size down that fit great I was very happy! However in a seperate order I bought a jumper (asymmetrical twist front cropped jumper). Well off it looked exactly like it had on the website, including in size! It barely covered my chest. And when I tried it on the entire design didn't work and it was twisted in the wrong ways and wouldn't lie properly. Probably because the garment was so small and tight and the design was supposed to be loose and hang nicely. I can't fault the quality of the material and customer service gave me a refund immediately. Zaful customer service is very good, they have never let me down!
Georgie V.'s review of ZAFUL earned a Very Helpful vote
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I made a purchase from Noracora, based on these reviews. Unfortunately, I found that the items...
Dear Georgie,
Thank you for taking the time to write a positive review about your shopping experience.
We kindly ask that customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: http://www.zaful.com/returns/
If you have any further questions regarding our checks or your order, please contact us via ticket： https://support.zaful.com/ticket/ticket/index?cat_id=37.
Best Regards
ZAFUL Customer Service