Geri H.

Your happiness with this company depends on what you order. My dishwasher was leaking all over my kitchen floor. I was thrilled to find this site and found a top sprayer that had been broken for months. Thinking I had hit the jackpot with repairing the appliance I ordered both parts at the same time. That was a big mistake! 3 weeks later my dish washer was still flooding the kitchen. I tried calling the number listed on the website. Never did get an answer... Getting extremely upset I canceled the entire order.
Noticing that the sprayer was on backorder, I placed another order for the bottom door seal that showed in stock. It was delivered 4 days later. The instructions in the video worked great and I saved a service call. Normally I would expect to receive the part that was in stock and wait for the item on backorder. It appears they place a great deal of importance on the shipping charges.