I ordered four sets of labels. One set Dinkleboo stopped in production because they said the colors I chose wouldn't show up. LaQuita, from their customer service team, called AND emailed to discuss with me label colors that would work. When I received my four sets of labels in the mail, I felt the name wasn't visible on a different set. LaQuita was again super responsive and replaced them right away. The kids are all super happy with their name labels and I'm beyond thrilled with the customer service!