I have ordered few toothbrushes a month ago. After a week when the parcel didnt arrive, I have contacted them regarding my order. The response was that the supplier has some delay and that my items will be with me shortly. A week later the same situation has happened. This was very frustrating as during my online order the items appeared to be in stock. This time in my email I have requested a refund. As of today, a month after my order the items did not arrive, neither the refund. Very dissapointing and definitely would not recommend using this website.