Believe me, if I could give a zero review, I would. My wife ordered their "free" promotional candle from the website and only paid shipping back on the 2nd of this month. Still have not received anything from them, and now they've charged her $49.99 and $2.99 twice in one week for their "candle of the month club." She did not sign up for this, and never received any information about it.
She contacted the company, got a call back, and was basically told that she would not receive a refund because her candles had shipped. When she asked to speak with a manager/supervisor, or owner, they were all conveniently out of town on business... riiiight.
We've spoken with her bank to reverse these charges, have filed a complaint with the Better Business Bureau, and we're currently seeking legal council to file a lawsuit.
So, if you decide to order from this company, be sure to keep an eye on your account.
P.S. - Dont say anything bad about them regarding these matters on their Facebook page, because they'll delete it and block you from commenting there.