I ordered a jacket from them. Oh boo! I got a child size jacket. I'm 45 years old and a plus size lady. I put in a ticket. They told me to take pictures. I did that. Now no one will contact me about anything. All I want is a return address to get my money back. If I have to go to the government I will.
Dear Jameson,
Thank you for your comment.
We are so sorry to hear that you have been experiencing sizing issues.
ROSEGAL provides a size chart on all our item pages to help our customers choose the correct size.
Please check our warranty policy here: https://www.rosegal.com/warranty-return/
We are unable to find your Order #: 51451465468, please send us the correct order number or the tracking number, we will do our best to help you.
Awaiting for your reply.
Best regards
ROSEGAL Customer Service"